Customer Support Engineer
il y a 4 semaines
Company Overview
KOSTAL Solar Electric France, a subsidiary of the KOSTAL Group, is dedicated to the design and production of premium photovoltaic inverters.
Founded in Germany in 1912, the KOSTAL Group is a family-owned enterprise with a global presence, employing over 19,000 individuals across 46 locations worldwide.
Established in France in 2009, KOSTAL Solar Electric France offers both technical and commercial assistance for advanced and reliable solar inverters to clients throughout French-speaking Europe.
Position Overview
This is a full-time hybrid position for a Customer Support Engineer at KOSTAL Solar Electric France in Lyon, allowing for some remote work flexibility. The Customer Support Engineer will be tasked with delivering technical assistance, diagnosing issues, ensuring client satisfaction, and providing outstanding customer service on a daily basis.
Key Qualifications
- Proficient in Technical Support and Issue Resolution
- Strong Analytical Abilities
- Commitment to Customer Support and Satisfaction
- Exceptional Problem-Solving Skills
- Effective Communication Skills
- Experience in the Solar Energy Sector is advantageous
- Bachelor's Degree in Engineering, Information Technology, or a related discipline
- Fluency in English and French; German is a plus
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