Customer Experience Manager

il y a 4 semaines


Lille, Hauts-de-France Hornetsecurity Temps plein

As a key member of our team, you will be responsible for delivering exceptional customer support and ensuring our clients get the most out of our services.


Key Responsibilities:

Provide top-notch support to existing customers, helping them to use our services in the best possible way.

With your input, our services can be continuously improved.

You will be the primary point of contact for customers and partners, communicating effectively in French and English.

You will enjoy convincing customers and partners of Hornetsecurity services in presentations and web meetings.
We offer a dynamic and innovative work environment with opportunities for personal and professional growth.
~ Flexible working time and home office options.
~ 100% coverage of public transportation costs.
~ Unlimited access to the UDEMY training platform.
~ Team events and social activities.
~ Unlimited contracts – we're looking for long-term partners.

#
  • Customer Experience Manager

    il y a 4 semaines


    Lille, Hauts-de-France Goodays Temps plein

    As a Solution Consultant at Goodays, you will play a vital role in our sales team in France, collaborating with sales executives to craft differentiated value propositions and develop value content that highlights key product features. Your responsibilities will include collaborating with sales executives to craft differentiated value propositions addressing...

  • Solution Consultant

    il y a 4 semaines


    Lille, Hauts-de-France Goodays Temps plein

    Job DescriptionGoodays is seeking a highly skilled Solution Consultant to join our sales team in France. As a key member of our team, you will play a vital role in our exponential growth plan, collaborating with sales executives to craft differentiated value propositions and develop value content that highlights key product features.Responsibilities...

  • Customer Success Manager

    il y a 4 semaines


    Lille, Hauts-de-France Hornetsecurity Temps plein

    Customer Success Manager - Join Hornetsecurity and shape the future of IT securityWe're looking for a motivated and customer-centric professional to join our dynamic team in either Lille or Paris. As a Customer Success Manager, you'll be the key to our customers' success - providing top-notch support, identifying their needs, and ensuring they get the most...

  • Marketing Project Manager

    il y a 22 heures


    Lille, Hauts-de-France Team ITG Temps plein

    This is an exciting opportunity to work with a fast-growing Client Services Team at ITG, delivering multi-channel strategy, creative and activation, content production and digital transformation for Kingfisher across their 40 OEBs.We are seeking an experienced Account Manager with a strong agency marketing background who can contribute to the success of...


  • Marquette-lez-Lille, Hauts-de-France bonprix Handelsgesellschaft mbH Temps plein

    As an International Customer Care Manager, you will be responsible for ensuring that agents read and understand working instructions.You will collaborate with training and quality management as well as with projects to ensure operational readiness in case of new processes and procedures being implemented.With a strong focus on international customer...

  • Key Account Manager

    il y a 2 semaines


    Marquette-lez-Lille, Hauts-de-France CRIT Temps plein

    Unlock Business GrowthJoin {company} in driving business success by developing and executing strategies to acquire and retain new customers.Develop and maintain strong relationships with customers to understand their needs and preferences.Identify new business opportunities and develop targeted sales strategies to acquire new customers.Work closely with...

  • Customer Success Expert

    il y a 3 semaines


    Lille, Hauts-de-France Hornetsecurity Temps plein

    About the RoleWe are seeking a highly motivated and customer-centric professional to join our dynamic team as a Customer Success Manager. In this role, you will be responsible for providing top-notch support to our customers, identifying their needs, and ensuring they get the most out of our services.Key ResponsibilitiesSupport existing customers and help...

  • Customer Success Professional

    il y a 3 semaines


    Lille, Hauts-de-France Hornetsecurity Temps plein

    Customer Success Role OverviewWe are seeking a highly motivated and customer-centric professional to join our dynamic team as a Customer Success Manager. In this role, you will be responsible for providing top-notch support to our existing customers, identifying their needs, and ensuring they get the most out of our services.Key ResponsibilitiesDeliver...

  • Responsable Customer Service

    il y a 3 semaines


    Lille, Hauts-de-France adfors Temps plein

    Dans le cadre de l’évolution en interne de notre Responsable Customer Service (ADV) au sein d'Adfors France situé à Amiens, nous recherchons un(e) professionnel(le) dynamique pour renforcer notre équipe.Missions PrincipalesMission 1 : Relation ClientsSuperviser l'envoi des statistiques (CA mensuels, trimestriels) auprès des clients France (centrales...

  • Customer Success Professional

    il y a 4 semaines


    Lille, Hauts-de-France Hornetsecurity Temps plein

    Are you passionate about delivering exceptional customer experiences and thriving in fast-paced environments? We're seeking a motivated and customer-centric professional to join our dynamic team at Hornetsecurity.In this role, you'll be the key to our customers' success - providing top-notch support, identifying their needs, and ensuring they get the most...

  • Customer Success Professional

    il y a 4 semaines


    Lille, Hauts-de-France Hornetsecurity Temps plein

    {"h2": "Key Responsibilities", "ul": [{"li": "Provide exceptional support to existing customers, ensuring they get the most out of our services."}, {"li": "Regularly survey customer satisfaction and identify areas for improvement, resolving potential issues promptly and effectively."}, {"li": "Introduce new products to existing customers and collaborate with...

  • Auditeur Sécurité H

    il y a 3 semaines


    Lille, Hauts-de-France SFA Societe Francaise des Asc Temps plein

    Customer Relationship Management:• Develop and maintain strong relationships with customers, contact persons, and end-users on site, embodying the Ambassador attitude.• Plan and execute surveys as required, ensuring timely completion and adherence to KONE standards and safety protocols.• Conduct thorough equipment surveys, taking measurements and...

  • Customer Support Specialist

    il y a 4 semaines


    Lille, Hauts-de-France Zoho Corporation B.V. Temps plein

    Job OpportunityZoho Corporation B.V. is seeking a highly motivated Customer Support Specialist to join our team and contribute to the growth of a leading technology company.This is an excellent opportunity for a self-starter with a passion for Customer Support to gain valuable experience and grow within the organization.About usWelcome to the fascinating...

  • Auditeur Sécurité H

    il y a 4 semaines


    Lille, Hauts-de-France SFA Societe Francaise des Asc Temps plein

    **Customer Relationship Management:**As a key member of the SFA Societe Francaise des Asc team, the Auditeur Sécurité H will be responsible for maintaining excellent relationships with customers, contact persons, and end-users on site, by applying an Ambassador attitude.**Surveying:**The Auditeur Sécurité H will be accountable for planning and conducting...

  • Responsable Customer Service

    il y a 4 semaines


    Lille, Hauts-de-France adfors Temps plein

    Rejoignez notre équipe d'experts en Customer ServiceNous recherchons un Responsable Customer Service pour rejoindre notre équipe à Amiens. Vous serez chargé de garantir le bon déroulement des ventes, de la prise de commandes jusqu'à la réception de la marchandise chez le client.Missions principales :Relation clients : Superviser l'envoie des...

  • Customer Support Specialist

    il y a 3 semaines


    Lille, Hauts-de-France Zoho Corporation B.V. Temps plein

    Job Title: Customer Support SpecialistAbout the Role:We are seeking a highly motivated Customer Support Specialist to join our team at Zoho Corporation B.V. As a Customer Support Specialist, you will be responsible for providing exceptional support to our customers in the European market.Key Responsibilities:- Learn and master Zoho's suite of SaaS products...

  • Customer Support Specialist

    il y a 4 semaines


    Lille, Hauts-de-France Zoho Corporation B.V. Temps plein

    Job OverviewZoho Corporation B.V. is seeking a highly motivated Customer Support Specialist to join our team and provide exceptional support to our customers in the European market.The ideal candidate will have a strong passion for delivering excellent customer experiences and a willingness to learn and adapt to our suite of SaaS products.Key...

  • Customer Support Specialist

    il y a 4 semaines


    Lille, Hauts-de-France Zoho Corporation B.V. Temps plein

    Are you a highly motivated and ambitious professional looking to start your career in the technology industry? Zoho Corporation B.V. is seeking a skilled Customer Support Specialist to join our talented team and contribute to our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer Support to gain valuable...

  • Customer Support Specialist

    il y a 4 semaines


    Lille, Hauts-de-France Zoho Corporation B.V. Temps plein

    Job Title: Customer Support SpecialistAbout the Role:We are seeking a highly motivated Customer Support Specialist to join our team at Zoho Corporation B.V. As a key member of our support team, you will be responsible for providing exceptional support to our customers in the European market.Key Responsibilities:* Learn and master Zoho's suite of SaaS...


  • Lille, Hauts-de-France Zoho Corporation B.V. Temps plein

    About the RoleAs a Customer Support Engineer with Zoho Corporation B.V., you will play a vital role in delivering exceptional support to our European customers. This exciting opportunity is perfect for a highly motivated and ambitious professional looking to kick-start their career in the technology industry.We are seeking a self-starter with a passion for...