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Head of Technical Account Manager F/H
Il y a 2 mois
Yardi Systems is seeking a highly skilled and customer-focused individual to join our Global Solutions Team as an Associate Technical Account Manager (ATAM). As an ATAM, you will play a critical role in providing technical support for our software solutions, which cater to the unique needs of various real estate markets worldwide.
Key Responsibilities:- Provide exceptional technical support via email and phone to clients, ensuring a seamless experience during product implementations and software upgrades.
- Collaborate closely with clients to resolve software issues, following up on any additional research or information required.
- Offer high-level proficiency in troubleshooting and remote support, effectively assisting customers.
- Develop a strong understanding of accounting principles to address client inquiries related to financial processes.
- Stay up-to-date with SQL Server and web Server knowledge to provide expert support.
We are a pioneering company in the property tech industry, blending tradition with innovation. Our team of over 9,000 employees across 40 locations worldwide is dedicated to creating great real estate software products.
We offer a dynamic work environment, comprehensive training programs, and abundant opportunities for career growth. Our commitment to creating a positive impact in our communities is at the heart of everything we do.
We prioritize our employees' well-being with comprehensive benefits, including 100% paid employee medical premiums, a company profit-sharing plan, and flexible work arrangements.
