Aftermarket Business Leader

il y a 3 jours


SinleNoble, Hauts-de-France Ingersoll Rand Temps plein
About the Role

Ingersoll Rand is a global leader in innovative and mission-critical air, fluid, energy, and medical technologies. We are seeking an experienced Aftermarket Business Leader to join our Material Handling division.

Job Summary

This role will have overall leadership responsibility for developing and executing the aftermarket strategy for the global Material Handling business. The successful candidate will lead the Aftermarket business in terms of developing global aftermarket strategy, creating product and service offerings aligned with the overall strategy, and executing commercial execution of parts and service offerings to achieve targeted goals.

Key Responsibilities
  1. Define Aftermarket strategy and execution to achieve annual operating plan and financial targets.
  2. Develop aftermarket product and services offering in line with business strategy.
  3. Leverage global services footprint through regional service centers to execute local support of global customers and channel partners.
  4. Analyze market dynamics and take actions for improvement in pricing, availability, and overall efficiency.
  5. Drive and develop product positioning in the market, including owning the aftermarket product portfolio and roadmap.
  6. Lead the development of the value proposition for parts and accessories.
  7. Provide technical service support for channel partners and direct end users for aftersales.
  8. Manage a global comprehensive aftermarket team to achieve response rates and service levels expected of global customer base.
  9. Define and execute services expansion with technician training, certification of service centers, factory overhauls, field repairs/retrofits, and warranty.
Requirements
  • Minimum of 10 years of relative work experience.
  • Bachelor's Degree required in engineering, business management, or marketing.
  • Master's Degree preferred.
  • Experience with pricing and growing revenue streams.
  • Aftermarket experience.
  • Excellent communication skills.
  • Fluent knowledge of French and English is essential, other languages are a plus.
Travel and Work Arrangements
  • Ability to travel up to 30%.

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