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Customer Success Advocate
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The Technical Account Manager role at Nutanix is a critical position that requires a deep understanding of enterprise data center environments and a strong ability to build trusted advisor relationships with customers.
The ideal candidate will have a strong background in virtualization, data center infrastructure, and customer-facing roles, with a proven track record of delivering exceptional customer success.
As a Technical Account Manager, you will be responsible for developing a deep understanding of the customer's business priorities, operational model, and data center environment, and providing expert guidance and support to ensure their success with Nutanix solutions.
You will also be responsible for maintaining awareness of customer operations, identifying potential issues, and providing proactive support to mitigate risks and ensure alignment with best practices.
Key responsibilities include:
- Developing a deep understanding of the customer's business priorities and operational model
- Providing expert guidance and support to ensure customer success with Nutanix solutions
- Maintaining awareness of customer operations and identifying potential issues
- Providing proactive support to mitigate risks and ensure alignment with best practices
- Collaborating with cross-functional teams to ensure seamless communication and collaboration with customers
Requirements include:
- ~5+ years' experience in an enterprise data center environment
- ~3 to 4+ years virtualization expertise, including VMware vSphere
- ~2+ years' experience in customer-facing, Customer Relationship management role
- ~1 to 3+ years of either enterprise storage or networking expertise
- Related certifications in networking and storage highly desired
Nutanix is an equal opportunity employer and welcomes applications from diverse candidates.
