Hospitality Operations Manager
il y a 3 semaines
As a Hospitality Operations Manager, you will take charge of the daily management of the hotel, ensuring outstanding guest satisfaction while leading a team of committed staff members. Your responsibilities will include upholding high service standards, enhancing hotel efficiency, and cultivating a supportive workplace culture.
Your Contributions
- Supervise and manage the daily operations of the hotel, including the outdoor terrace, snack bar, and restaurant.
- Monitor inventory levels of food, beverages, supplies, and equipment, and oversee necessary ordering processes.
- Develop schedules for your team of hospitality professionals, assist in recruitment, and manage team dynamics.
- Ensure exceptional customer service in line with company protocols.
- Address guest complaints promptly and professionally.
- Handle purchasing, supplier relationships, and invoice management.
Why Consider This Opportunity?
- Competitive salary based on your experience
- Full-time contract of 39 hours per week
- Performance-based bonuses
- Attractive discounts (up to 10%) for bookings with our Sunweb brand for six months
- Provision of accommodation and meals at the workplace
- Health Care Insurance coverage
- A seasonal ski pass or a gift voucher for additional activities – the choice is yours
Essential Skills for Success
- Ability to blend hospitality and food & beverage management effectively.
- Strong communication skills, with proficiency in English and French; Dutch is a plus.
- Leadership capabilities to guide your team of hospitality professionals.
- Excellent organizational skills with a keen attention to detail.
- Flexibility to adapt to new cultures and provide support to guests as needed.
About Sunweb Group
As a leader in the European travel industry, Sunweb Group facilitates memorable holidays for over a million customers annually, striving to deliver the best customer experiences in both ski and sun destinations. The company is witnessing significant growth, particularly in its French division, managing 22 hotels and tourist residences across the French Alps.
Are You Ready to Make an Impact?
We look forward to welcoming a dedicated hotel manager to our hospitality team.
Sunweb Group is committed to being an equal opportunity employer, celebrating diversity and fostering an inclusive and safe environment for all employees.
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