EU Customs Operations Specialist

il y a 2 semaines


Paris, Île-de-France TikTok Temps plein
About the Team

The International Customs team at TikTok is dedicated to providing top-notch customs solutions and optimizing customs operations efficiency for cross-border e-commerce. As the EU Customs Operations Specialist, you will be responsible for managing and optimizing all e-commerce customs operations within the European Union.

Key Responsibilities:
  • Customs Compliance: Ensure compliance with all EU customs regulations and guidelines, staying up-to-date with changes and updates in customs laws.
  • Customs Clearance Optimization: Coordinate and optimize e-commerce customs clearance processes to minimize delays and facilitate smooth movement of goods across borders.
  • Risk Management: Implement risk management strategies to identify and mitigate potential customs-related risks, such as customs audits or penalties.
  • Cross-Functional Collaboration: Collaborate with internal stakeholders, including logistics, finance, and legal teams, to ensure alignment and integration of customs operations with overall business objectives.
  • Vendor Management: Liaise with customs brokers, freight forwarders, and other external service providers to ensure efficient and cost-effective customs operations.
  • Customs Authorities Relationship Management: Build and maintain a good and sustainable relationship with customs authorities.
  • Continuous Improvement: Identify opportunities for process improvements and automation within customs operations, driving efficiency and reducing costs.
Minimum Qualifications:
  • Bachelor's degree in Business Administration, International Trade, Logistics, or related field.
  • Extensive experience (3-5 years) in customs operations management within the European Union.
  • In-depth knowledge of EU customs regulations, tariff classification, and import/export procedures, preferably in e-commerce international trade.
  • Strong analytical skills with the ability to interpret complex customs requirements and identify compliance solutions.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.
  • Proven leadership abilities, with experience managing cross-functional teams and driving results in a dynamic environment.
  • Proficiency in customs management software and H7 declaration systems.
Preferred Qualifications:
  • Advanced degree or professional certifications in customs compliance preferred.
  • Proven work experience in a multinational company or customs brokerage firm is preferred.
  • One or multiple additional language skills (e.g., French, German, Spanish, Chinese) are a plus but not a must-have to better support our internal and external stakeholder/service partners.


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