Customer Operations Specialist
il y a 3 semaines
Streem Energy is a pioneering SaaS company that empowers renewable asset management. We're a dynamic team that fosters growth, collaboration, and career advancement. We're seeking a highly motivated individual to join our team as Customer Operations Manager, responsible for delivering exceptional customer support and ensuring seamless service deployment.
Key Responsibilities:- Provide top-notch customer support before, during, and after service deployment
- Monitor data quality to detect potential issues and bugs
- Report client needs and product feedback to drive continuous improvement
- Collaborate with clients at all levels to solve problems effectively
- Previous experience in analysis, consulting, and/or customer support in the SaaS or energy industry
- Strong communication skills in English and French
- Excellent organizational and time management skills
- Ability to learn and improve in data collection and analysis tools
- An international team with diverse nationalities
- Flexible office with remote work policy
- Comprehensive healthcare insurance
If you're a young professional with exceptional operations management and customer support skills, we invite you to apply for this exciting opportunity at Streem Energy.
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