Customer Operations Specialist

il y a 3 semaines


Paris, Île-de-France Streem Temps plein
Customer Operations Manager

Streem Energy is a pioneering SaaS company that empowers renewable asset management. We're a dynamic team that fosters growth, collaboration, and career advancement. We're seeking a highly motivated individual to join our team as Customer Operations Manager, responsible for delivering exceptional customer support and ensuring seamless service deployment.

Key Responsibilities:
  • Provide top-notch customer support before, during, and after service deployment
  • Monitor data quality to detect potential issues and bugs
  • Report client needs and product feedback to drive continuous improvement
  • Collaborate with clients at all levels to solve problems effectively
Requirements:
  • Previous experience in analysis, consulting, and/or customer support in the SaaS or energy industry
  • Strong communication skills in English and French
  • Excellent organizational and time management skills
  • Ability to learn and improve in data collection and analysis tools
What We Offer:
  • An international team with diverse nationalities
  • Flexible office with remote work policy
  • Comprehensive healthcare insurance

If you're a young professional with exceptional operations management and customer support skills, we invite you to apply for this exciting opportunity at Streem Energy.



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