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Reservation Agent

Il y a 2 mois


IssylesMoulineaux, Île-de-France Accor Temps plein

About Accor

Accor is a global leader in hospitality, with a passion for delivering exceptional experiences to our guests. With over 230,000 team members worldwide, we are committed to creating meaningful connections and memories for our guests, while fostering a culture of innovation and excellence.

Our Mission

We strive to be the best in the art of receiving, connecting, and serving. Our promise is to exceed expectations, promoting inclusivity, care, and impeccable service. We are attuned to the world and its needs, always looking for ways to improve and innovate.

About the Role

We are seeking a talented and customer-focused individual to join our team as a Reservation Agent. As a key member of our hospitality team, you will be responsible for:

  • Providing exceptional customer service through various channels, including phone, email, and WhatsApp
  • Processing reservations and managing internal processes with accuracy and efficiency

Key Qualifications

  • Problem-solving skills
  • Contribution to results-driven outcomes
  • Pleasure in serving others
  • Flexibility and adaptability
  • Commitment to excellence
  • Teamwork and collaboration
  • Proactivity and attention to detail

What We Offer

  • Professional growth and development opportunities
  • Competitive compensation and benefits package
  • Meal allowance and access to our hotels and restaurants
  • Comprehensive health insurance and wellness programs
  • Employee recognition and reward programs