Change Manager I

General information

**City**:Paris

**Country**:France

**Creation Date**:06-May-2025

**Employment Type**:Fixed term contract

**Employment Type**:Full time

**Ref #**:1234571560
- Description & Requirements
- Role Title: Change Manager
- Division: Change Management
- Department: LII Operations - Transformation & Change
- Location: Paris
- Type: 8 month Fixed Term Contract

About the Role:

- The overarching objective of Change Management is to ensure the organisation is engaged and ready for change and that change is adopted and sustained by our people. Our Change Manager roles are a key point of contact & consultation for significant internal programs & projects.
- You will deliver strategic advice to project stakeholders on the best way to successfully drive & monitor adoption of changes to ensure we achieve the full benefit realisation of any deliveries that require significant behavioural changes.
- You will need to assist in embedding changes and new behaviours throughout any stage of the project lifecycle, including the pre and post-delivery phases of projects, more generally helping management and teams to get ready for project launch and then providing ongoing support after Go-Live.
- You will follow an organisational approach & methodology, which needs to be adaptive for various cultural differences. This would include: development of project change plans, change stakeholder & impact assessment, stakeholder management, leadership engagement, communications strategy, capability development and assessment, supporting documentation, training strategy, change readiness measurement & status reporting during a project, visualisations / simulations of future state for employees (day-in-the-life), support systems, change, monitoring of user adoption and resistance management plans.
- Finally, you understand the impact of transformation and assist in defining your stakeholders’ new ways of working, ensuring the business is ready for the change and that projects are embedded rapidly & effectively.
- About the Department & Team:

- Overall accountability for Change Management Strategy & Delivery within LSM. Working with all business functions, the Change Management team helps to guide and direct change activities to ensure strategic outcomes are realised by helping impacted colleagues understand, adopt and sustain change. The Change Management team drives the process of engagement with all relevant stakeholders, ensuring proposals are coordinated, commercially sound and executable, whilst filtering out ideas that do not align to LSM’s strategic priorities, quickly.
- Key Responsibilities:

- Ensure full line of sight across all types of change and ensure coordinated for demand pathway or region represented
- Co-ordinate and oversee Change Management resource requirements in region or demand pathway represented
- Work with change sponsors to help coach them in how to perform their role effectively to the benefit of the change being implemented
- Drive faster adoption, higher ultimate utilisation and greater proficiency of changes that impact employees, using a structured Change Management methodology
- Minimise resistance to change, using Change Management strategies and plans
- Engage with employees impacted by change, using Change Management strategies and plans
- Ensure alignment with other Change Practitioners to highlight dependencies between changes and co-ordinate changes impacting Liberty functions and regions
- Promote a consistent customer experience of Change Management throughout Liberty through alignment to our Change Management framework
- Actively contribute to the maturity of the central Change Management team and promote the team and our services positively through your stakeholder networks
- Be a consultant & role model by helping to develop, drive, complete & adapt change plans and tools for the various projects and programs of work impacting on our people
- Conduct impact analyses, assess change readiness and identify key stakeholders and areas of potential resistance in line with the CM service levels
- Represent the need for clear and defined measures of success / user adoption metrics and monitor change progress / user adoption
- Identify and plan for any anticipated resistance and support the business in implementing resistance management
- Provide input, document requirements and support the design and delivery of training programs
- Build strong relationships with the business stakeholders, through a solid and empathetic understanding of the projects impacts on people, to assist in shaping and delivering projects and their associated change plans.
- Work to build and gain maximum buy-in from change networks
- Build strong relationships with Communications function to effectively support project and programme change requirements and ensure connection of strategies and plansWork with the business to identify new change opportunities that haven’t been considered as part of anything el