Business Process Expert
il y a 24 heures
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
THE ROLE
Within our pricing transformation department, you will be the business process expert responsible for our new pricing tool. As an expert, you will help identify needs and pain points and improve business processes related to pricing activities.
RESPONSIBILITIES
Based on date collected, you will have to propose recommendations in terms of tool, organization and process (target operating models).
**Your main activities are**:
**Process mapping**: You draft the SOP and process of the future operating model of pricing and quotation.
**Testing**: You collaborate in the validation of the deliverable functionalities and the detailed specifications at the different phases of the project. This means a direct implication into the demonstrations of the tool run by IT team to provide your feedbacks and into testing (e.g., preparation and execution of end-to-end tests, user acceptance tests and retests after bug fix).
**Hypercare**: You will be the ambassador of the pricing transformation you designed within the Group. Being in close contact to the community of end-users and supporting them through the transformation of their way of working. This entails a participation to the preparation and the execution of trainings, change management, deployment and hyper-care for a long lasting adoption.
PROFILE AND SKILLS
Graduate experience (university, business school), you already have a pricer/sales experience in other companies.
You are creative, innovative and very curious.
Skills in excel and project management would be an added value.
Excellent communication skills and fluent English are required for this position.
Come along on CMA CGM’s adventure
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