Customer Success Manager
il y a 1 semaine
Carbon Maps is the
first environmental accounting platform for the food sector
. Our mission is to help the food industry reduce its environmental footprint, by collecting and analyzing data at all stages of the food chain, from farmers to consumers.
YOUR RESPONSIBILITIES
You will work directly with the Head of Customer Success and
participate in client projects from framing to implementation
.
Contribute to Customer Success activities (70%):
- Frame and manage the entire project (consulting, LCA, specific modules, etc.)
- Ensure data collection (clients, partners, and suppliers)
- Coordinate actions with the Data Science and Product teams
- Provide client support after Go-Live
- Participate in platform training
Contribute to Pre-Sales activities (20%):
- Participate in commercial meetings
- Prepare demos if necessary
Contribute to the improvement of our platform (10%):
- Synthesize field feedback for the product team
- Test new platform functionalities before releases
YOUR PROFILE
- You are a graduate of a Grande Ecole of Engineering / Business
- You have between 5 to 7 years of experience in SaaS (Carbon Footprint, LCA, Carbon Pathway...)
- You have a strong interest in the agri-food sector and climate issues
- You possess strong communication skills (both written and verbal)
- You are autonomous, motivated, and proactive
- You have a perfect command of Excel
- You are fluent in French and English to help us develop Carbon Maps in Europe
-
Customer Success Manager
il y a 6 jours
Paris, Île-de-France ELCA Temps pleinDescriptionNous recherchons une personne qualifiée pour rejoindre notre équipe Customer Success en tant que Customer Success Manager.En tant que Customer Success Manager, vous serez responsable des activités suivantes :Gestion de la satisfaction client et maintien du Net Promoter Score défini par la Direction, en assurant un suivi de proximité et en...
-
Customer Success Manager
il y a 1 semaine
Paris, Île-de-France ELCA Temps pleinNous recherchons une personne qualifiée pour rejoindre notre équipe Customer Success en tant que Customer Success Manager.En tant que Customer Success Manager, vous serez responsable des activités suivantes :Gestion de la satisfaction client et maintien du Net Promoter Score défini par la Direction, en assurant un suivi de proximité et en créant une...
-
Customer Success Manager
il y a 1 semaine
Paris, Île-de-France Wakeo Temps pleinWakeo provides a SaaS platform to bring real-time visibility on intercontinental transportation.Using AI-based technology, we help shippers and logistics providers build a resilient and sustainable supply chain We already work with global leaders such as Uniqlo, Michelin, Corteva, Air Liquide, Rhenus or Hartrodt with users in more than 180 countries and we...
-
Manager Customer Success
il y a 1 jour
Paris, Île-de-France Scaleway Temps pleinOUR STORY: Join Scaleway and shape the sovereign cloud of tomorrow Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies. Historically known for our dedicated servers (Dedibox), we made a strategic shift to cloud computing in 2015. Staying true to our principles of simplicity, flexibility,...
-
Manager Customer Success
il y a 3 jours
Paris, Île-de-France Scaleway Temps pleinOUR STORY: Join Scaleway and shape the sovereign cloud of tomorrow Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies. Historically known for our dedicated servers (Dedibox), we made a strategic shift to cloud computing in 2015. Staying true to our principles of simplicity, flexibility,...
-
Manager Customer Success
Il y a 19 minutes
Paris, Île-de-France Scaleway Temps pleinOUR STORY: Join Scaleway and shape the sovereign cloud of tomorrow Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies.Historically known for our dedicated servers (Dedibox), we made a strategic shift to cloud computing in 2015. Staying true to our principles of simplicity, flexibility, and...
-
Customer Success Manager
il y a 1 jour
Paris, Île-de-France Energy One Limited Temps pleinJob DescriptionAbout Energy OneEnergy One is a leading provider of software solutions and services for the global energy trading industry. With a presence in Australia, the UK, France, and Belgium, we help businesses optimize their energy trading strategies through technology-driven solutions and expert market insights.As part of our ongoing expansion in...
-
Manager, Technical Customer Success
il y a 2 jours
Paris, Île-de-France Intaso Temps pleinManager of Customer SuccessThe Company:World leading network security vendorPE backed organisation with an ARR in excess of $300MCurrently working with Fortune 100 & 250 organisationsHuge growth due to both organic and inorganic acquisitionWell regarded in the channel. Award winning products.The role:Manager of Customer Success positionLeading a team of 4...
-
Customer Success Manager
il y a 7 jours
Paris, Île-de-France ELCA Switzerland and Europe Temps pleinNotre vision est de permettre à nos clients du secteur événementiel de reprendre le contrôle de la distribution de leurs billets et d'engager massivement leur audience.SecuTix est un fournisseur de premier plan d'une plateforme SaaS de billetterie et d'engagement des publics.S-360, S-MOBILE et S-PAY sont des produits et plateformes innovants offrant des...
-
Customer Success Manager
il y a 1 semaine
Paris, Île-de-France SECUTIX Temps pleinSECUTIX est le leader du marché des solutions digitales avancées pour l'industrie de l'événementiel. Offrant une plateforme cloud ouverte et parfaitement intégrée, SECUTIX donne aux organisations un contrôle total ainsi qu'une suite d'outils pour mieux comprendre et engager leurs publics grâce au digital, monétiser leurs produits et services,...
