Account Manager
il y a 2 semaines
En pleine croissance, iPaidThat (filiale du Groupe BPCE) renforce son organisation commerciale pour accompagner le développement de l'activité sur le segment Experts-Comptables.
Rattaché(e) à la Direction des Ventes et au Team Lead EC, l'Account Manager occupe un rôle hybride (50% acquisition / 50% gestion & développement) :
Acquisition : piloter l'intégralité du cycle de vente auprès de nouveaux cabinets partenaires (prospection, démonstration, négociation, closing).
Gestion & Développement : accompagner, former et faire monter en puissance un portefeuille de cabinets EC existants, tout en identifiant les opportunités d'upsell.
MISSIONS:
Mission 1 - Développer un portefeuille de cabinets clients partenaires (Acquisition – 50%)
Traiter, qualifier et convertir les prospects EC afin de constituer un portefeuille de partenaires solide et engagé.
Maîtriser l'écosystème Experts-Comptables et assurer une veille active (concurrence, réglementation, tendances).
Piloter le cycle de vente complet : prospection, découverte, démonstration personnalisée, négociation et contractualisation.
Réaliser des démonstrations produit pertinentes, adaptées aux besoins et enjeux opérationnels des cabinets.
Animer ponctuellement des événements (webinars, salons, ateliers) pour présenter iPaidThat et générer de nouvelles opportunités.
Atteindre et dépasser les objectifs d'acquisition : cabinets signés, revenus générés, taux de conversion, activation.
Mission 2 - Gestion et développement des cabinets partenaires
Assurer un suivi de proximité post-signature : onboarding, formation, cadrage, points réguliers.
Identifier les opportunités d'upsell : nouvelles fonctionnalités, montée en gamme, multi-entités, rachat de cabinet.
Être le référent iPaidThat du cabinet partenaire et assurer la coordination avec les équipes internes (Support, Marketing, Produit, Ops).
Maintenir un reporting rigoureux dans HubSpot : suivi MRR, churn, NPS, satisfaction, engagement, adoption.
Remonter les besoins terrain pour contribuer à l'évolution du produit et à l'amélioration continue des process internes.
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