Head of Customer Architect

Job description: - Responsible for the daily operation and management of the customer service team, including department workflow, systems, personnel planning, etc., to ensure efficient operation of department work - Responsible for formulating and implementing the job responsibilities of department personnel, clarifying work requirements, work objectives,...

1. CONTEXTAs part of the Global Commercial & Customer department at Lacoste, the Customer Care team plays a strategic role in shaping the brand image and building Customer loyalty.Our mission is to deliver a premium, seamless, and memorable experience across all communication channels (phone, email, chat, social media, chatbot, etc.) and for all types of...

Ce que tu feras chez nous :Management & culture produit :Piloter et développer l'équipe Produit (structurer leur montée en compétences, clarifier les niveaux et les trajectoires de carrière, coacher au quotidien au moins 3 PM).Instaurer et faire vivre une culture "customer-centric" et "data-informed" au sein de l'équipe — et plus largement dans...

MissionPiloter la croissance business de NUMA sur l'ensemble de ses activités B2B.Dans un contexte d'évolution du modèle commercial, le poste de Head of Sales est un rôle clé chez NUMA. Il implique un fort niveau d'autonomie et de responsabilité sur la qualité de la croissance, les arbitrages business, la structuration des pratiques de vente et la...

Pacific International Executive Search has been exclusively retained to assist a global leading company in the search for a Head os Sales for France. The company is a global leader in innovative heating solutions, trusted for their quality, reliability, and energy efficiency, it is driving comfort and sustainability across residential, commercial, and...

Company DescriptionJoin one of the world's largest and most innovative digital real estate tech companies.Backed by global investment leaders KKR and CPP Investments, AVIV Group is redefining how people buy, sell, rent, and value property across Europe and the Middle East. With a strong presence in France, Germany, Belgium, and Israel, we're behind some of...

Ta missionPiloter la croissance rentable de Cuure en orchestrant l'ensemble des leviers d'acquisition et de ré-engagement client. Tu seras responsable du budget marketing, de la stratégie Growth et Customer Lifecycle, et de l'ensemble des actions permettant d'attirer de nouveaux clients tout en maximisant leur engagement dans le temps.En tant que Head of...

AboutSwan is Europe's embedded banking specialist. We empower software companies to embed banking features like accounts, cards, and payments directly into their products, under their own brand.Swan processes over €1.5 billion in monthly transactions for more than 150 companies—like Pennylane, Indy, Agicap, Libeo, and Lucca. Founded in 2019, the company...

Head of Sales – Consumer Electronics/ Home AppliancesA leading home appliance brand is seeking an experienced Business Development Manager/ Head of Sales in France to drive expansion across electrical retailers, DIY chains and etailers. With a strong reputation for high-quality products and significant investment in product development, the company has...

Head of Sales – Consumer Electronics/ Home AppliancesA leading home appliance brand is seeking an experienced Business Development Manager/ Head of Sales in France to drive expansion across electrical retailers, DIY chains and etailers. With a strong reputation for high-quality products and significant investment in product development, the company has...