Senior CRM Project Manager

Il y a 6 mois

NeuillysurSeine, France CHANEL Temps plein

CHANEL

The Fragrance and Beauty business affirms its uniqueness through a promise: that of revealing the most unique beauty of each woman through her perfume, her make-up and her skincare products. This philosophy is largely inherited from Mademoiselle Chanel, who has always worked to assert her own independence and that of all women.

Your Missions

Within the CRM & Data department within the Communication and Client Experience Direction (CEC) – reporting to the Head of Client Communication Strategy – you will contribute internationally to the CRM strategic definition and execution for CHANEL Fragrance & Beauty. 

In close collaboration with various teams such as international marketing, retail team, and other CEC touchpoints (media, social media, eBusiness), you will also serve as a key contact with CHANEL Artistic Direction. You will support Regions and key Markets in deploying their CRM strategy while considering various local specificities.

1) Client Communication Project Management, and Innovation: 

Drive continuous improvement in campaigns, encouraging teams to think innovatively. Propose fresh ideas to enhance relevance, particularly in dynamic Asian markets through Social CRM activations.

Develop activation strategies for key campaigns, ensuring alignment with client segmentation, operational efficiency, and insightful reporting.

Oversee deployment coordination, ensuring timely execution and availability of assets and guidelines.

Stay updated on CRM best practices and innovations, transforming trends into insights for briefs when relevant. 

2) Global Vision, Local Insight, and Data-driven Approach:

Listen attentively to regional challenges and their competitive landscapes, enhancing the relevancy of your recommendations.

Collaborate closely with Client Intelligence team, leveraging CHANEL Fragrance and Beauty client data effectively,

Be an active and leading member in CHANEL Fragrance and Beauty Worldwide CRM community, sharing expertise and fostering close collaboration.

3) Project and team management:

This role requires a dynamic and forward-thinking individual who can inspire teams, manage complex projects, and align project goals with the overall vision

Exercise a high degree of autonomy and empower team members by fostering a culture of accountability and trust

Lead and master dedicated projects and forster a collaborative and productive team environment.

Manage and empower junior project manager/ consultant & Intern

YOUR PROFILE

Possess +7 years of substantial experience in CRM

First experience in managing a team of (junior) project managers

Demonstrated ability to coordinate and motivate diverse stakeholders effectively towards shared project objectives.

Proficiency in utilizing data insights to inform strategic decision-making and shape CRM strategies.

Exhibit a high level of commitment to overcoming challenges and consistently delivering high-quality work.

Proven track record in project management, with a keen ability to adhere to deadlines and manage multiple tasks concurrently.

Strong interpersonal and communication skills, facilitating collaboration and teamwork within a professional environment.

THE CHANEL EXPERIENCE

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.

We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.

  • Cdi - Brand CRM Project Manager (F/H)

    Il y a 6 mois

    Neuilly-sur-Seine, France Sephora Temps plein

    **CDI - Brand CRM Project Manager (F/H)** Chez Sephora, nous inspirons nos clients, nous responsabilisons nos équipes et nous les aidons à devenir la meilleure version d'eux-mêmes. Nous créons un environnement où les personnes sont valorisées et où les différences sont célébrées. Chaque jour, nos équipes à travers le monde donnent vie à notre...

  • CDI - CRM Campaign Manager (F/H)

    Il y a 7 mois

    Neuilly-sur-Seine, France Sephora Temps plein

    Date: Jun 8, 2024 Location: NEUILLY SUR SEINE, FR CRM Campaign Manager (M/F) At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way...

  • Project Management Officer

    Il y a 8 mois

    Neuilly-sur-Seine, France International Flavors & Fragrances Temps plein

    At IFF, we work tirelessly to discover flavors and fragrances that inspire customers and delight consumers. Passionate, creative, empowered and expert, we are constantly looking for new challenges and developing new-to-world solutions that answer them. Are you passionate about business strategy and innovation? Then you might be interested in a role as...

  • Cdi - Lead Loyalty & Rewards Project Manager

    Il y a 6 mois

    Neuilly-sur-Seine, France Sephora Temps plein

    **Lead Loyalty & Rewards Project Manager** (M/F/X) At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by...

  • Cdi - CRM Campaign Manager (F/H)/x)

    il y a 4 semaines

    Neuilly-sur-Seine, France Sephora Temps plein

    **CRM Campaign Manager** (M/F/X) At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose and values. Within the Client Marketing team, the position is part of...

  • Visual Merchandising Project Manager

    il y a 4 semaines

    Neuilly-sur-Seine, Île-de-France Sephora Temps plein

    About the RoleWe are seeking a highly skilled Visual Merchandising Project Manager to join our team in Paris, France. As a key member of our senior leadership team, you will be responsible for driving visual merchandising projects and supporting brands in their merchandising updates.Key ResponsibilitiesDevelop and manage visual merchandising plans and assets...

  • Cost Manager Senior

    il y a 17 heures

    Neuilly-sur-Seine, France Cushman & Wakefield Temps plein

    **Job Title** Cost Manager Senior - F/H **Job Description Summary** Provides professional project management experience to designated projects and assignments at a client site, campus, and facilities. Le département de Project & Development Services Cushman & Wakefield recherche un(e): **Cost Manager F/H** **Neuilly-sur-Seine (92)** **Missions**: Vous...

  • Project Management Leader

    il y a 2 semaines

    Neuilly-sur-Seine, Île-de-France McCANN Health Paris | An IPG Health Company Temps plein

    About McCANN Health Paris">McCANN Health Paris, an IPG Health Company, is a leading healthcare communications agency that helps clients bring life-changing treatments to market. We are seeking a highly skilled Project Management Leader to join our team and lead the full range of deliverables for an assigned Global portfolio.">About the Role">This role offers...

  • Project Manager Data

    Il y a 6 mois

    Neuilly-sur-Seine, France PREREQUIS Temps plein

    Organiser et faciliter la mise en valeur des données Nos collaborateurs Project Manager Data jouent chez nos clients un rôle central dans la conception, le développement, l’exécution et la supervision des plans, des politiques, des programmes et des pratiques qui fournissent, contrôlent, protègent et améliorent la valeur des données. **LES...

  • Senior Event Project Manager

    il y a 1 mois

    Neuilly-sur-Seine, France egg Temps plein

    Working at Egg isn’t just a job. It’s about making compelling and inspiring experiences for our clients and their audiences. We work hard to create the magic. But we know how to have fun too. And it beats being just another cog in a faceless machine. **Bring your authentic self** At Egg we care about each other as much as we care about our customers...

  • CRM Projet Manager

    il y a 2 jours

    Neuilly-sur-Seine, Île-de-France PROVALLIANCE SALONS Temps plein

    Description de posteNous recherchons un Chef de projet CRM H/F passionné(e) par la CRM et les sujets d'innovation digitale pour rejoindre notre équipe de l'acquisition & CRM.Vos responsabilités seront :Pilotage des campagnes CRM France sur un portefeuille de marques afin d'accroître le chiffre d'affaires et la lifetime value des...

  • Cdi - Project Management Director, New Product

    Il y a 4 mois

    Neuilly-sur-Seine, France Sephora Temps plein

    **Project Management Director, New Product Development **(F/H/X) At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose and values. **SEPHORA COLLECTION** is...

  • Senior RAMS Manager for Turnkey projects

    Il y a 7 mois

    Saint-Ouen-sur-Seine, France Alstom Temps plein

    Req ID:451603  Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

  • Cdi - Responsable CRM

    Il y a 7 mois

    Neuilly-sur-Seine, France Sephora Temps plein

    Chez Sephora, nous sommes unis et défendons nos convictions : liberté, exploration, opportunité d’embellir la vie des gens grâce au pouvoir illimité de la beauté. Nous accueillons l’unique, libérons la créativité et encourageons le progrès tous les jours. Nourrie par l’énergie et l’enthousiasme, notre passion est contagieuse. Nous sommes...

  • It Project Manager

    il y a 7 jours

    Asnières-sur-Seine, Hauts-de-Seine, France Contentsquare Temps plein

    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey. We are a global leader in the experience analytics space, having secured $1.4 billion in...

  • Senior Customer Success Manager

    Il y a 6 mois

    Neuilly-sur-Seine, France MicroStrategy Services Corp. Temps plein

    Company Description As a global organization, MicroStrategy seeks to provide exceptional career opportunities for people with diverse backgrounds and experiences. We recognize that having a diverse workforce enables us to leverage the strengths and qualities that are unique to each individual. We believe that having a culture of inclusion encourages...

  • Cdi - Client Strategy Senior Manager (F/H)/x)

    il y a 4 semaines

    Neuilly-sur-Seine, France Sephora Temps plein

    **Position**: CDI - Client Strategy Senior Manager (F/H/X) **Profile**: **PERMANENT CONTRACT - CLIENT STRATEGY SENIOR MANAGER (M/F/X) At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the...

  • Testeur / Test Project Manager Senior

    il y a 3 semaines

    Ivry-sur-Seine, France LR Technologies Temps plein

    Dans le cadre de la migration des logiciels de notre client vers le cloud pour une mise à disposition en mode SaaS, nous recherchons un Testeur / Test Project Manager Senior afin de rejoindre leur équipe. Pour cela vos missions seront: - Concevoir l'architecture d'automatisation des tests. - Sélectionner les outils adaptés pour la plateforme de tests...

  • France/belgium CRM Retention Manager 6 Month Ftc

    Il y a 6 mois

    Neuilly-sur-Seine, France Warner Bros Careers Temps plein

    **Chaque grande histoire a un nouveau départ, et la vôtre commence ici.** **Bienvenue chez Warner Bros.** **Discovery... l'étoffe dont sont faits les rêves** **Qui sommes-nous...** Lorsque nous disons l'étoffe dont sont faits les rêves, nous ne faisons pas seulement référence au monde des sorciers, des dragons et des super-héros, ni même aux...

  • Senior RAMS Manager for Turnkey projects

    Il y a 7 mois

    Saint-Ouen-sur-Seine, France Alstom Temps plein

    Req ID:451603 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...