Senior CRM Project Manager

il y a 2 jours

NeuillysurSeine, France CHANEL Temps plein

CHANEL

The Fragrance and Beauty business affirms its uniqueness through a promise: that of revealing the most unique beauty of each woman through her perfume, her make-up and her skincare products. This philosophy is largely inherited from Mademoiselle Chanel, who has always worked to assert her own independence and that of all women.

Your Missions

Within the CRM & Data department within the Communication and Client Experience Direction (CEC) – reporting to the Head of Client Communication Strategy – you will contribute internationally to the CRM strategic definition and execution for CHANEL Fragrance & Beauty. 

In close collaboration with various teams such as international marketing, retail team, and other CEC touchpoints (media, social media, eBusiness), you will also serve as a key contact with CHANEL Artistic Direction. You will support Regions and key Markets in deploying their CRM strategy while considering various local specificities.

1) Client Communication Project Management, and Innovation: 

Drive continuous improvement in campaigns, encouraging teams to think innovatively. Propose fresh ideas to enhance relevance, particularly in dynamic Asian markets through Social CRM activations.

Develop activation strategies for key campaigns, ensuring alignment with client segmentation, operational efficiency, and insightful reporting.

Oversee deployment coordination, ensuring timely execution and availability of assets and guidelines.

Stay updated on CRM best practices and innovations, transforming trends into insights for briefs when relevant. 

2) Global Vision, Local Insight, and Data-driven Approach:

Listen attentively to regional challenges and their competitive landscapes, enhancing the relevancy of your recommendations.

Collaborate closely with Client Intelligence team, leveraging CHANEL Fragrance and Beauty client data effectively,

Be an active and leading member in CHANEL Fragrance and Beauty Worldwide CRM community, sharing expertise and fostering close collaboration.

3) Project and team management:

This role requires a dynamic and forward-thinking individual who can inspire teams, manage complex projects, and align project goals with the overall vision

Exercise a high degree of autonomy and empower team members by fostering a culture of accountability and trust

Lead and master dedicated projects and forster a collaborative and productive team environment.

Manage and empower junior project manager/ consultant & Intern

YOUR PROFILE

Possess +7 years of substantial experience in CRM

First experience in managing a team of (junior) project managers

Demonstrated ability to coordinate and motivate diverse stakeholders effectively towards shared project objectives.

Proficiency in utilizing data insights to inform strategic decision-making and shape CRM strategies.

Exhibit a high level of commitment to overcoming challenges and consistently delivering high-quality work.

Proven track record in project management, with a keen ability to adhere to deadlines and manage multiple tasks concurrently.

Strong interpersonal and communication skills, facilitating collaboration and teamwork within a professional environment.

THE CHANEL EXPERIENCE

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.

We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.

  • Global CRM Project Leader

    il y a 3 semaines

    Neuilly-sur-Seine, France Clarins Temps plein

    GLOBAL CRM PROJECT LEADER**Ready to bring passion into your career?** - A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its - _raison d’être_ is "making life more beautiful, passing on a more beautiful planet".- Operating in more...

  • International CRM Project Manager

    il y a 3 semaines

    Neuilly-sur-Seine, France Clarins Temps plein

    **INTERNATIONAL CRM PROJECT MANAGER**: **Ready to bring passion into your career?** A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its _raison d’être_ is "making life more beautiful, passing on a more beautiful...

  • Cdi - Brand CRM Project Manager (F/H)

    il y a 2 semaines

    Neuilly-sur-Seine, France Sephora Temps plein

    **CDI - Brand CRM Project Manager (F/H)** Chez Sephora, nous inspirons nos clients, nous responsabilisons nos équipes et nous les aidons à devenir la meilleure version d'eux-mêmes. Nous créons un environnement où les personnes sont valorisées et où les différences sont célébrées. Chaque jour, nos équipes à travers le monde donnent vie à notre...

  • Cdi - Brand CRM Project Manager (F/H)

    il y a 2 semaines

    Neuilly-sur-Seine, Île-de-France Sephora Temps plein

    **CDI - Brand CRM Project Manager (F/H)**Chez Sephora, nous inspirons nos clients, nous responsabilisons nos équipes et nous les aidons à devenir la meilleure version d'eux-mêmes. Nous créons un environnement où les personnes sont valorisées et où les différences sont célébrées. Chaque jour, nos équipes à travers le monde donnent vie à notre...

  • Senior Project Manager

    il y a 3 semaines

    Vitry-sur-Seine, France Smiths Detection Temps plein

    Job Purpose:As a senior professional the Senior Project Manager (SPM) is responsible for driving project delivery excellence throughout their assigned portfolio byapplying a broad range of recognised project management methodologies. This includes team leadership covering both project delivery and support. TheSPM will be accountable for the successful...

  • Global CRM Data Manager

    il y a 3 semaines

    Neuilly-sur-Seine, France Clarins Temps plein

    GLOBAL CRM DATA MANAGER**Ready to bring passion into your career?** - A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its - _raison d’être_ is "making life more beautiful, passing on a more beautiful planet".- Operating in more...

  • CDI - CRM Campaign Manager (F/H)

    il y a 4 semaines

    Neuilly-sur-Seine, France Sephora Temps plein

    Date: May 10, 2024 Location: NEUILLY SUR SEINE, FR CRM Campaign Manager (M/F) At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way...

  • CDI - CRM Campaign Manager (F/H)

    Il y a 2 mois

    Neuilly-sur-Seine, France Sephora Temps plein

    Date: May 10, 2024 Location: NEUILLY SUR SEINE, FR CRM Campaign Manager (M/F) At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way...

  • CDI - CRM Campaign Manager (F/H)

    il y a 2 semaines

    Neuilly-sur-Seine, Île-de-France Sephora Temps plein

    Date: Jun 8, 2024 Location: NEUILLY SUR SEINE, FR CRM Campaign Manager (M/F) At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the...

  • CDI - CRM Campaign Manager (F/H)

    il y a 4 semaines

    Neuilly-sur-Seine, France Sephora Temps plein

    Date: Jun 8, 2024 Location: NEUILLY SUR SEINE, FR CRM Campaign Manager (M/F) At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way...

  • Project Management Officer

    Il y a 3 mois

    Neuilly-sur-Seine, France International Flavors & Fragrances Temps plein

    At IFF, we work tirelessly to discover flavors and fragrances that inspire customers and delight consumers. Passionate, creative, empowered and expert, we are constantly looking for new challenges and developing new-to-world solutions that answer them. Are you passionate about business strategy and innovation? Then you might be interested in a role as...

  • Global CRM Data Manager

    il y a 4 semaines

    Neuilly-sur-Seine, France Clarins Temps plein

    GLOBAL CRM DATA MANAGER**Ready to bring passion into your career?** - A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its - _raison d’être_ is "making life more beautiful, passing on a more beautiful planet".- Operating in more...

  • Global CRM Data Manager

    il y a 4 semaines

    Neuilly-sur-Seine, France Clarins Temps plein

    **GLOBAL CRM DATA MANAGER**: **Ready to bring passion into your career?** A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its _raison d’être_ is "making life more beautiful, passing on a more beautiful planet". Operating in more...

  • Cdi - Lead Loyalty & Rewards Project Manager

    il y a 1 semaine

    Neuilly-sur-Seine, France Sephora Temps plein

    **Lead Loyalty & Rewards Project Manager** (M/F/X) At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by...

  • Crm manager

    il y a 3 jours

    Neuilly-sur-Seine, Île-de-France HUMAN SOLUTIONS Temps plein

    Quelles sont les missions ?En tant que CRM Manager, vous planifiez et mettez en oeuvre les campagnes de communication email relationnelles, commerciales et contractuelles à destination des cibles entreprises.Vous participez aux enjeux business de développement en recommandant et en déployant des campagnes commerciales de conquête, upsell, cross-sell et...

  • Cdi - Senior Project Manager Sephora University

    il y a 3 semaines

    Neuilly-sur-Seine, France Sephora Temps plein

    aze At Sephora, we reimagine beauty, discover new brands, and influence positive change every day. Get ready to think creatively, work strategically, and make your mark at a leading global retailer. Together, we’re evolving, innovating, and reimagining the future of beauty and retail. Sephora University EME is a strong community of like-minded trainers...

  • IT Project Manager H/F

    Il y a 2 mois

    Neuilly-sur-Seine, France Michael Page Temps plein

    Le poste de IT Project Manager H/FEn tant qu'IT Project Manager au sein du centre de compétences, vous serez responsable des missions suivantes : * Identifier et sélectionner les solutions technologiques à implémenter, * Coordonner les parties prenantes externes telles que les Editeurs et les prestataires, * Répondre aux demandes commerciales en...

  • IT Project Manager H/F

    il y a 4 semaines

    Neuilly-sur-Seine, France Michael Page Temps plein

    Le poste de IT Project Manager H/FEn tant qu'IT Project Manager au sein du centre de compétences, vous serez responsable des missions suivantes : * Identifier et sélectionner les solutions technologiques à implémenter, * Coordonner les parties prenantes externes telles que les Editeurs et les prestataires, * Répondre aux demandes commerciales en...

  • IT Project Manager H/F

    il y a 2 semaines

    Neuilly-sur-Seine, Île-de-France Michael Page Temps plein

    Le poste de IT Project Manager H/FEn tant qu'IT Project Manager au sein du centre de compétences, vous serez responsable des missions suivantes : * Identifier et sélectionner les solutions technologiques à implémenter, * Coordonner les parties prenantes externes telles que les Editeurs et les prestataires, * Répondre aux demandes commerciales en...

  • Cdd - Digital Marketing Project Manager

    il y a 4 semaines

    Neuilly-sur-Seine, France Clarins Temps plein

    CDD - Digital Marketing Project Manager**Ready to bring passion into your career?** - A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its - _raison d’être_ is "making life more beautiful, passing on a more beautiful planet".-...