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Account Representative
Il y a 3 mois
We are looking for our next in our office in Lyon
As an Account Representative, you will grow existing business and prospect new customer opportunities. Your responsibilities include increasing branch revenue by securing new business, developing existing accounts, ensuring market competitiveness, and enhancing revenue through process improvements and cross-selling.
Take your career to the next level with global opportunities for growth
RESPONSIBILITIES
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Develop Account Relationships: You will build and maintain strong relationships with customers, understanding their unique needs and delivering exceptional service. Identify opportunities to further expand our presence within existing accounts by presenting and selling our comprehensive range of services.
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Supply Chain Solutions: Design and implement innovative solutions that address our customers' supply chain challenges and enhance their operational efficiency.
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Consult and Implement Solutions: When issues arise, you will engage with customers to identify the best course of action, offering consultative advice, and implementing effective solutions, fostering long-term partnerships.
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Metrics Utilization: Manage customer expectations by establishing and utilizing metrics to measure and communicate performance.
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Business Reviews and Meetings: Collaborate with the team to create insightful business reviews and actively participate in or lead customer meetings.
QUALIFICATIONS
Required:
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Experience in Customer/Account Management or Sales
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Proficiency in French and English is essential for effective communication with our diverse customer base
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Passion for building customer relationships
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Strong communication skills, including the ability to persuade, motivate and influence others
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Attention to detail and strong analytical skills
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Ability to define, develop and document business processes and procedures
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Driven, enthusiastic, highly motivated and results focused
Preferred:
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Experience in the logistics field will be a strong plus
What do we offer?
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Real career possibilities and the opportunity to develop your talent in a fast moving, global organization
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A fun, positive and open environment which encourages thinking outside the box
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Our offices speak over 26 European languages each day
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C ompensation package , which includes a monthly salary and bonus based on personal performance, team performance, and business growth
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Benefits package which includes: commuter allowance, life insurance, healthcare plan, Employee Assistance Program (EAP), unlimited access to training platform Percipio and GoFluent
Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit
