Service Sales Manager

il y a 4 semaines


VélizyVillacoublay, France Dassault Systèmes Temps plein

Role description & Responsibilities

Drive the business development with key customer(s) or Sub-Industry for Industry Services. Act as the reference to key customer or Sub-Industry

  • In collaboration with the Sales team, build a customer strategy to maintain and develop services revenue
  • Identify and develop new 3DEXPERIENCE business opportunity with key customer and increase signing pipeline
  • Build or contribute to the definition of the services proposal aligned with client’s requirements
  • Responsible for client management  / delivery management of the account
  • Responsible for action plan to achieve customer satisfaction and value realization
  • Ensure project delivery follow-up
  • Capitalize on  Industry references and replicate best practices
  • Develop integrated account strategy with Account executive and client management
  • Present and negotiate major contracts as part of Account team within the Leverage process
  • Ensure the value delivered to a customer by the deployment of a 3DS Solution is fully documented
  • Ensure revenue and margin goals for the opportunity are realized in line with the Services Business plan
  • Foster trust based relationship with Customer driving valuable partnership

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