Emplois de customer support lead – Paris

UpSlide is the document production layer for financial services. We orchestrate LLMs, machine learning, and workflow agents within Microsoft 365 to deliver reliable, quality outputs in the most efficient and cost-effective way. As a Microsoft Solutions Partner, with 14+ years supporting financial services teams, we bring together expertise from the tech,...

UpSlide is seeking a dynamic Support Team Lead based in Paris to manage our global Support Engineers, partnering with Product, Engineering and Customer Success to deliver outstanding service. You’ll own day-to-day performance, develop the team, optimize processes, and coordinate escalations while fostering a customer-centric culture across Microsoft 365...

Making preventive health the default for every human in Europe The missionAt Lucis, we believe healthcare should be preventive, not reactive. We’re building the OS for human longevity to help people add more healthy years to their lives. You can read more about who we are and how we work here. The roleHealth is complex, personal, and deeply important to...

Who we are Lemrock builds the infrastructure of agentic commerce. Tomorrow, consumers won't just buy on e-commerce websites. They will discover, compare and purchase directly inside conversational AI interfaces like ChatGPT, Perplexity, and a growing long tail of specialized AI assistants. For brands, this is a major shift: if they are not present in these...

About Youtrust Youtrust is a European Digital Trust provider, fully compliant with eIDAS and the highest European standards. Our four modules - electronic signatures, identity and document verification, and e-seals - can be used independently or combined within sector-specific workflows, ensuring simple, secure and legally compliant processes for SMEs and...

About Prelude Prelude is redefining how companies authenticate and onboard users - turning what's traditionally a cost center into a growth lever. Our flagship product lets businesses send OTP codes with the best price-to-conversion ratio on the market, dynamically selecting the most effective channel in real time (optimized SMS, WhatsApp, and more) while...

About ScalityScality is a global software company that helps organizations store, protect, and access their data reliably and securely. Our technology is used by major brands, hospitals, media companies, and public institutions to manage the massive amount of digital information they rely on every day. With teams across the world, we combine cutting-edge...

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick-to-implement, and design software for the end user. More than 60,000 companies - from startups to public companies - worldwide use Freshworks software-as-a-service (SaaS) to enable a...

En tant qu'entreprise à mission (certifiée B CORP), notre raison d'être chez Epsor est de guider les épargnants d'aujourd'hui dans l'intérêt de demain.Nous transformons l'épargne salariale et retraite en la rendant plus simple, plus transparente et plus responsable. Depuis 2017, nous mettons notre expertise au service des entreprises pour aider...

All roles Operations Customer Success Lead Make every brand that adopts Atlas succeed, and tell us what to build next. Team: OperationsLocation: Paris Remote (EU) Type: Full-time Level: Senior About The Role You will own onboarding and ongoing success for our first cohort of brands, turning them into power users and the loudest reference customers, while...

Were Hiring: French-Speaking Customer Support in Greece We are looking for French-speaking professionals to join international customer support teams, with the option to work onsite or remotely from Greece. What We Offer Relocation support: flight tickets, airport pickup, and 3 weeks of hotel accommodationAssistance in finding long-term housing in...

present of AI in Paris is seeking a dedicated Support Lead to blend hands-on customer care with team-building. The role requires time on chat and phone with members and lab partners, then writing playbooks, escalation paths and formal training as the team grows.A seasoned candidate will have a couple of years in high-volume consumer support, fluent English...

Shine is the financial copilot for entrepreneurs and small business owners.Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll,...

📍 Volledig remote 🕓 4 dagen per week — telkens van 13u tot 20u 📅 Werkdagen: ma-vr-za-zo of ma-do-vr-za 🗣️ Nederlands + Engels🚲 Over UpwayBij Upway maken we e-bikes toegankelijk voor iedereen. We kopen, reviseren en verkopen elektrische fietsen in heel Europa en geven duizenden fietsen een tweede leven. Zo maken we duurzame mobiliteit...

Europcar Mobility Group in Paris is seeking a Customer Satisfaction Manager/Representative to lead the Voice of the Customer, drive continuous improvement, and shape the Group Quality Policy.Tous les candidats doivent s'assurer de lire attentivement la description de poste et les informations suivantes avant de postuler.You will work within the Loyalty &...

Paris, FranceFigma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move...

Nous recherchons un Responsable du Service Client expérimenté et dynamique pour diriger et faire évoluer nos activités de service client en France. Il s'agit d'un poste de direction à fort impact : vous définirez et mettrez en œuvre la stratégie de service client afin de garantir une expérience fluide et de haute qualité tout au long du parcours...

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.About usInsider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.Our story began with six desks and a vision to...

Qui sommes-nous ? Notre mission Avec Solteo, nous voulons donner toutes ses chances à l'électrification des bâtiments en soutenant ceux qui sont en première ligne : les entreprises d’installation. Produire son électricité en solaire, se chauffer avec une pompe à chaleur, recharger son véhicule, stocker : l'électrification des bâtiments est le...

Figma is looking for a Customer Enablement Manager to work with large, strategic customers and help them maximize value from the platform. You will design tailored enablement strategies, drive adoption, and uncover new use cases across multiple teams.You’ll collaborate with Account Executives, Onboarding Managers, Technical Account Managers, and Industry...