Onboarding Manager
Il y a 6 mois
We are a dynamic and fast-growing startup in the HRTech industry, specializing in the development of** Rise Up**, a Learning Management System. Our platform revolutionizes the way organizations manage their training and development programs, with a strong emphasis on blended learning. With pillars such as personalization of learning and learning in the flow of work, Rise Up empowers our clients to deliver highly effective and engaging learning experiences.
**Poste**:
**MISSIONS:
- Oversee and manage the entire customer onboarding project
- Educate/train customers for immediate success to optimize their product setup
- Guide customers through a seamless implementation
- Understand customer context/expectations, define and confirm goals/objectives and success criteria’s
- Find solutions for optimizing the customer onboarding process and collaborating with the relevant teams (where/when required)
- Understand and act on success metrics
- Provide materials to help customers learn best practices to better achieve their desired outcomes
- Assist where required in the configuration of a customer’s platform
- Directly liaise and build strong relationships with clients to determine priorities and ensure a successful onboarding experience/output
- Develop outstanding training materials (including the Academy)
- Manage all activity/tasks/notes in Planhat
- Stay up to date with the news and developments related to Rise Up and the platform
- Assist in the design and facilitation of our training webinars
**Profil**:
**SKILLS**:
- Good experience in scheduling/planning, developing project timelines and adhering to them.
- Solid training and/or teaching experience
- Strong commercial awareness
- Excellent organizational and communication skills
- Proactivity, Empathy and Creativity to fulfill client’s requests.
- Proven ability to adjust and navigate within changing environments and frameworks with a positive attitude
**Autres informations**:
**What Rise Up Offers You ?**
- Opportunity to work on a unique Blended Learning Platform
- Play a key role in shaping the future of the company
- Work with a dynamic team dedicated to empowering individuals and organizations
- Remote-friendly environment dedicated to work-life balance
- Competitive salary and benefits (Alan Health Care insurance, Swile meal tickets, parental benefits, paid holidays, 11 days of RTT, holiday bonus)
- Unlimited fruit & snack bar (with coffee and tea)
- Inclusive, collaborative and energizing culture, focused on international expansion
- Participation in international conferences and seminars
- Many events and celebrations, from quarterly town halls, holiday festivities and informal celebrations
- Team building activities in Paris
-
Onboarding Manager
il y a 2 semaines
Paris, France Stairling Temps plein**A propos de Stairling**: Stairling révolutionne la vie des chauffeurs VTC en leur offrant une solution dématérialisée qui combine les avantages du statut de salarié et d'entrepreneur. Fondée en 2024, Stairling connaît une croissance rapide et compte déjà une centaine de chauffeurs. Nous sommes actuellement à la recherche des membres de notre...
-
Onboarding Manager
Il y a 6 mois
Paris, France Innovorder Temps pleinAfin de participer au déploiement de ses solutions chez ses nouveaux clients en Restauration collective, Innovorder recrute **un(e) Onboarding manager en alternance pour son équipe Customer Success - Restauration collective.** C’est une équipe composée de 6 personnes (Mehdi, Pauline, Alexandre, Marc, Théo et Adrien) + 2 alternants qui arrivent...
-
Customer Success Onboarding Manager Emea
Il y a 6 mois
Paris, France LeanIX Jobs Temps pleinLeanIX, an SAP company, is a market leader for enterprise architecture management (EAM), driving the modernization of IT landscapes and continuous business transformation. Our software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess and manage the transition towards their target IT architecture. We are...
-
Customer Onboarding Manager Fr
Il y a 2 mois
Paris, France Formitable Temps pleinFrance, Île-de-France, Paris DESCRIPTION En tant que Customer Onboarding Manager, votre mission est d'assurer la réussite de la mise en place des services Zenchef, en agissant comme un lien crucial entre les commerciaux et les Account Managers. Votre objectif principal est de comprendre les besoins des clients, d'adapter les outils et de fournir un service...
-
Customer Onboarding Manager
Il y a 6 mois
Paris, France GuestReady Temps plein**About Us**: GuestReady is a globally leading short-term rental management and hospitality company, providing great services to property owners, and amazing stays to guests. We are currently operating in the United Kingdom, France, Portugal, Spain and the United Arab Emirates, and we're growing fast. Launched in 2016, with over 3.3 million guest nights...
-
Customer Success Onboarding Manager Emea
Il y a 6 mois
Paris, France LeanIX Temps pleinLeanIX, an SAP company, is a market leader for enterprise architecture management (EAM), driving the modernization of IT landscapes and continuous business transformation. Our software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess and manage the transition towards their target IT architecture. We are...
-
Customer Onboarding Manager Fr
Il y a 6 mois
Paris, France Formitable Temps pleinFrance, Île-de-France, Paris DESCRIPTION You would be the essential ingredient that completes our recipe. As a Customer Onboarding Manager for Southern Europe, your mission is to ensure the successful implementation of Zenchef services, acting as a crucial link between Sales and Account Managers. Your key focus is on understanding customer needs, adapting...
-
Onboarding Manager
Il y a 6 mois
Paris, France Innovorder Temps pleinAfin de participer au déploiement de ses solutions chez ses nouveaux clients en Restauration collective, Innovorder recrute **un(e) Onboarding manager en alternance pour son équipe Opérations.** En tant qu'Onboarding manager, ton rôle sera de **déployer les solutions Innovorder chez nos clients, soit sur le segment Restauration collective...
-
Customer onboarding Manager
Il y a 6 mois
Paris, France GuestReady Temps pleinAbout UsGuestReady is a globally leading short-term rental management and hospitality company, providing great services to property owners, and amazing stays to guests. We are currently operating in the United Kingdom, France, Portugal, Spain and the United Arab Emirates, and we’re growing fast. Launched in 2016, with over 3.3 million guest nights sold,...
-
Customer Onboarding Senior Associate
Il y a 3 mois
Paris, France LSEG (London Stock Exchange Group) Temps pleinLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses...
-
Global Onboarding Experience Manager
Il y a 6 mois
Paris, France Louis Vuitton Temps pleinPOSTE **Our Maison** Since 1854, the men and women of Louis Vuitton share the same spirit of excellence, reinventing their craft every day. Each journey is a true voyage, nourished by emotion and conquest, desire and audacity. Today, in a context of strong growth, Louis Vuitton invites you to imagine your own journey by joining our teams. Louis Vuitton...
-
Senior Onboarding Analyst
Il y a 6 mois
Paris, France Ebury Temps pleinEbury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Senior Onboarding Analyst** **Location: Paris** **Role Purpose** The Analyst is responsible for...
-
Banking Onboarding Specialist
il y a 1 mois
Paris, Île-de-France ALTERNATIVE LOANS EXPERIENCE TECHNOLOGIES IP Temps pleinKey Responsibilities:Manage Customer Banking Onboarding: Lead the onboarding process for clients, ensuring a seamless and satisfying experience from start to finish.Analyze Credit Applications and Communicate with Stakeholders: Review credit applications and collaborate with Sales teams, Country Managers, Customer Success Managers, banking partners, and...
-
Banking Onboarding Intern
il y a 1 mois
Paris, France Infinit Temps plein**Job Title**: Banking Onboarding Intern **Type**: Internship **Experience**: Minimum 6-month internship experience (ideally end-of-studies internship) **Location**: Paris **What about us?** Created in 2023, INFINIT operates in more than 6 countries and has in excess of 150 employees of different nationalities. At INFINIT we are reshaping the future of...
-
Onboarding Customer Success
il y a 1 mois
Paris, France Beamy Temps plein**\uD83C\uDF08 Diversity, Equity, Inclusion and Belonging**- Beamy is looking for an innovative Onboarding Manager. This exciting new role presents an opportunity for a forward-thinking individual to shape the onboarding experience for our clients. You'll be able to establish best practices from scratch and make a lasting impact on our company's growth...
-
Onboarding Manager
Il y a 5 mois
Paris 9e, France Simplébo - Grapstor Temps pleinDescriptif du poste L'Onboarding Manager a pour mission d'accompagner ses clients dans la création de leur site internet. La satisfaction client est au cœur de sa motivation. - Création : Assurer une conception de qualité de sites internet (design et référencement) en se servant de notre automatisation (+ 30 sites par mois) Votre mission : Réaliser...
-
Customer Support
Il y a 6 mois
Paris 3e, France Le New Black Temps pleinActeur pionnier de la digitalisation de l'industrie de la mode, la mission de LE NEW BLACK est de permettre aux marques de l'industrie de la mode et du luxe de créer une expérience digitale inoubliable à l'aide d'une solution efficace et rentable pour leurs clients BtoB.LE NEW BLACK accompagne les équipes marketing, les DSI et les Directeurs Commerciaux...
-
Global Onboarding Experience Manager
Il y a 5 mois
Paris, France Louis Vuitton Temps pleinPOSTE MISSIONS **Our Maison** Since 1854, the men and women of Louis Vuitton share the same spirit of excellence, reinventing their craft every day. Each journey is a true voyage, nourished by emotion and conquest, desire and audacity. Today, in a context of strong growth, Louis Vuitton invites you to imagine your own journey by joining our teams. Louis...
-
Onboarding Manager Marketplace H/F
Il y a 6 mois
Paris, France Galeries Lafayette Temps pleinVotre rôle Vous souhaitez exercer votre métier d'Onboarding Manager Marketplace autrement ? Venez le vivre au sein des Galeries Lafayette! Au sein de la direction e-commerce, dans une équipe agile et dynamique composée de business developper et d'account manager marketplace, vous êtes garant du bon fonctionnement de notre plateforme Marketplace...
-
Customer Onboarding Specialist
il y a 4 semaines
Paris, France Greenly Temps plein**Greenly** is a B corp certified SaaS founded in 2019 by **Alexis**, **Matthieu** and **Arnaud**. Our platform streamlines data collection and analysis through integrations, making the calculation of carbon emissions accurate, intuitive, and affordable. Every day, we work with the goal of enabling companies to commit to a carbon reduction trajectory and...
