Thermal Service Sales Account Manager
Il y a 2 mois
At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software and solutions, and is complemented by a network of nearly 250 service centers worldwide.
We are now looking for a **Thermal **Service Sales Account Manager **to join our team in **Rungis, France.
**ESSENTIAL JOB FUNCTIONS:
- Management of all leads generated by Thermal Customer Service reports and other request for quotation.
- Obtaining inbound costs form suppliers and sub-contractors.
- Pricing and preparation of Thermal noncontract service quotations utilizing approved pricing tools and quotation templates and to approved company margins.
- Negotiation with customers regarding follow up of Thermal noncontract quotation and securing of non-contract orders.Administration of Thermal noncontract quotations using CRM tools to record quote requests, quotes issued and progress updates until order received, or quote lost.
**In order to be successful in this role you will need to have:
**Qualifications**:
High School Diploma (preferably inTechnical or similar)
**Knowledge, skills and Abilities**:
- Good Thermal technical knowledge.
- Have previous experience within a customer co-ordination role (at least 5 years).
- Strong focus on customer satisfaction and long-term customer relation building.
- Excellent organizational and time management skills.
- Excellent written and verbal communications.
- Commercially astute with good negotiations skills.
- Self-motivated and capable of operating with mínimal supervision.
- Ability to successfully interface with various departments and personnel in stressful situations.
- Conversant with Microsoft Excel, CRM, Oracle.
- Fluent English.Quotation backlog and throughput - backlog of quotations to be issued and management to internal KPI’s for through of quotations from receipt of a valid CE report or other request for quotation.
**Interactions**:
Customers, both yours & other Regional Operations Teams, Senior Management, Key Accounts, Technical Support staff, Service Contract Sales, Products Sales, Marketing, Sub contract Service Providers & Suppliers.
**Performance Criteria:
- Build pipeline of opportunities and manage order forecast - use CRM tools to build order pipeline and manage accurate forecast for order intake.
- Order Intake - measured against budgeted performance.Ensure that any activity, task and responsibility required by role in terms of the International Trade Compliance Regulation is managed and performed in full compliance with Company ITC certification program itself.
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