Technical Services Account Manager
il y a 16 heures
At Amazon, we're seeking a highly skilled Technical Services Account Manager to join our Strategic Industries team. As a key member of our Enterprise Support team, you will be responsible for driving revenue, adoption, and growth from our largest and fastest-growing small- and mid-market accounts to enterprise-level customers.
Key Responsibilities:- Collaborate with cross-functional teams, including Solutions Architects, Business Developers, and Sales Account Managers, to deliver exceptional customer experiences.
- Develop and execute strategic plans to drive business growth and customer satisfaction.
- Work closely with engineering and technology teams to understand customer needs and provide tailored solutions.
- Fluently communicate with customers in English and French, and possess a deep understanding of cloud computing, storage, networking, and security.
- Proven experience in influencing management stakeholders on technical, operational, or business strategic decisions.
- Strong analytical and problem-solving skills, with the ability to think critically and creatively.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
Amazon is an Equal Opportunity Employer committed to diversity and inclusion. We're a company that values innovation, customer obsession, and operational excellence. If you're passionate about technology and customer success, we encourage you to apply for this exciting opportunity.
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