Account Manager
Il y a 6 mois
The primary responsibility of an Account Manager is to proactively grow and retain revenue of assigned customer accounts and/or of an assigned territory, through mining and identifying new opportunities within existing customer companies and prospects, and liaising with internal engineering support whilst maintaining customer relationships with existing contacts.
What you'll do:
- Consistently develop and nurture a pipeline of new business (additional contacts/opportunities within existing customer accounts and newly introduced contacts/companies)
- Implement action plans to generate new sales within multiple existing customer companies
- Identify new business opportunities by profiling prospective companies
- Achieve outbound calls, connects, pipeline, and close rate expectations
- Support the Customer Service team, Application Engineers and Quality teams as required to ensure 100% customer satisfaction
What it takes:
- 3-5 years of experience in a customer facing role
- Ability to understand and communicate the technical aspects of Protolabs services
- Ability to multi task and prioritise workload
- Able to work in a fast paced, goal orientated environment
- Resilient, Strong objection handling skills
- Independent, dependable, resourceful and self-motivated
What's in it for you?
- We are a growth orientated company, this also applies to your development journey at Protolabs, which is supported with regular employee feedback and discussions
- There is an open and welcoming corporate culture across Protolabs’ global business
- We live by our values: trust, teamwork and achievement
- A family sized team in a fast-growing international group
- Quality work environment in the Savoie Technolac business park (pleasant setting, sports activities, proximity to the Lac du Bourget, carpooling spot, bicycle path), fully equipped lunchroom, free hot drink dispenser
- Advantageous family health covering insurance
- Access to the benefits platform « club-employés »
- Time Saving Account (C.E.T. Compte Epargne Temps)
- Possibility of hybrid working
- Extensive e-learning platform with over 300 training courses
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