Line Manager Deployment
Il y a 8 mois
Service Delivery Line Manager
**Job Summary**:
In Market Area Europe and Latin America (MELA) NMSD CU France, Belgium, Luxembourg, Algeria & Tunisia (FBAT), the Build FBAT organization is looking for a Service Delivery Line Manager to manage the organization Deployment in France.
We’re looking for a Service Delivery Line Manager who will:
- Directly manage the deployment team
- Manage the ASP topic like Vendor Management
This role reports directly to Head of Build FBAT.
**Purpose of Job Role**
The Service Delivery Line Manager shall create and ensure Customer satisfaction through an efficient Service delivery.
A MAIN purpose of the Service Delivery Line Manager is to support services Business Unit (Business Owner) and sales via the unit resources and to understand and align to overall Service Delivery Processes, Models, and Strategies.
Service Delivery Line Manager is a role in the line organization (the operational organization), with the purpose to manage the area of responsibility in line with the instructions. The area of responsibility includes internal workforce and ARPs. The Service Delivery Line Manager should ensure work is executed within the scope of OHS requirements.
Line Managers act according to the Ericsson Leadership Framework and promote the corporate values, ethics and culture of the organization in order to ensure excellent performance.
**Behavioral competences**
- Working with People
- Formulating Strategies & Concepts
- Relating & Networking
- Adhering to Principles & Values
- Leading & Supervising
- Adapting & Responding to Change
- Ensure the health, safety, and wellbeing of the team
- Manage the finance efficiency of the unit (Absorption)
- Collaborate and manage relationships with internal and external stakeholders
**Qualifications and Experience**:
- The holder of this role is expected to have a background in delivery, such as Project Management deliveries also expected to have several years of experience from a leadership role, preferably from the area of Service Delivery and/or Operations
- Capability to work with process, tools and methods with the region
- Ability to manage relationships at the highest level. Strong driver of One Ericsson
- Work with sourcing team and the ASP partners
**Local Market Knowledge**:
- Fluent in French and English
- Strong on team leadership
- Create shared vision and common goals in line with Ericsson strategies, focus areas and priorities.
- Ability to motivate and engage, communicating to empower, and develop high performance culture, competence, and skills.
- Excellent interpersonal, social and communication skills
- Capability to influence and communicate a vision
**Location**:
Location is Massy, France
**Why Join Ericsson?**
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that´s why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, lean more.
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