French Speaking Customer Service Agent
il y a 2 semaines
**French-Speaking Customer Service Agent - Lisbon**
**Location**: Lisbon, Portugal
Are you a fluent French speaker with a passion for helping others? Are you seeking an exciting opportunity to work in a vibrant, multicultural city? Join our team in Lisbon as a **French speaking customer service agent** and take the next step in your life experience
**What We Offer**:
- €895 (x14 months per year) - this may seem low but its plenty for Lisbon when you're off the tourist track.
- Relocation support including flights paid for and paperwork organised
- Company-arranged housing for just €280 per month (bills included). You'll be living in your own room in a shared house, making friends from day 1.
- Food allowance of €7.23 per day - tax free and is enough to do a weekly shop.
- Boost your earnings with regular performance-based incentives.
- Benefit from private health insurance from day one if you want it.
- Work in a dynamic team with colleagues from around the globe, learn new languages, meet new people and enjoy the chilled out life Portugal has to offer.
With a 6 month contract with options to extend, we are very open to people who want to experience a new city in a new country and if you don't love it, leave, if you do love it, stay
**Your Role**:
As a French speaking customer service agent you will:
- Troubleshoot and resolve technical issues for a variety of products and services.
- Guide customers through solutions with patience and clarity.
- Document and escalate complex cases to higher support tiers when necessary.
- Ensure customer satisfaction by delivering timely, effective, and empathetic support.
**What We’re Looking For**:
- **Fluency in French and English** - C2 or native level French and B2 English
- Excellent communication skills with the ability to explain technical concepts clearly.
- A problem-solving mindset and attention to detail.
- Ability to work flexible shifts as needed.
- You must have the right to live and work in Portugal.
**Why Lisbon?**
Lisbon is a city full of life, offering sunny weather, rich culture, and an affordable cost of living. With stunning beaches nearby and a thriving expat community, it’s the perfect place to combine professional growth with personal enjoyment.
Pay: 895.00€ - 1,500.00€ per month
Application Question(s):
- Do you have the right to live and work in Portugal?
**Language**:
- French and English (required)
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