Reservations Coordinator

il y a 3 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein
Job Description: Reservations Coordinator

At Accor, we are dedicated to delivering exceptional guest experiences. As a Reservations Coordinator, you will be an integral part of our team, responsible for providing top-notch support to guests and internal stakeholders.

Key Responsibilities:

  • Review reservations daily, ensuring accuracy and attention to detail.
  • Process special billing requests and manage guest profiles.
  • Liaise with the Sales team to coordinate group bookings.
  • Monitor room inventory and notify the Reservations Manager of any changes.
  • Run daily reports and complete shift tasks.

Requirements:

  • Minimum 1 year as a reservations agent or 2 years in a customer service position.
  • Experience in hospitality with a solid understanding of operations.
  • Opera experience a plus.
  • Excellent communication and telephone etiquette skills.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive hourly rate of $35.00.

Accommodation Reservations Specialist

Accor is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and organized individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.


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