Sales Director
il y a 5 jours
At Accor, we are seeking a highly motivated and experienced Sales Manager to join our team. As a Sales Manager, you will be responsible for handling all incoming leads for booking guest rooms and/or meeting/catering functions.
Key Responsibilities:- Develop lead sources through prospecting, referrals, trace files, and cold calls.
- Exceed personal sales goals on a monthly, quarterly, and annual basis through account development and maintenance.
- Conduct site inspections with prospective and existing clients.
- Develop and implement new sales strategies, tactics, and action plans for the account base.
- Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients.
- Manage events from start to finish, processing all relevant information pertaining to bookings, including:
- Electrical, internet, telecom, audio-visual, and exhibit requirements.
- Obtaining guarantees of food and beverage events from Banquets and the kitchen.
- Preparing creative menu proposals with the Chef, considering food cost, labor cost, and kitchen facilities.
- Maintain and update current account information records.
- Ensure rooming lists are received 30 days prior to arrival with updated billing instructions.
- Ensure that deposits and cancellation fees, where applicable, are forwarded to the Accounting department.
- Distribute event information to the appropriate departments via memos, emails, banquet event orders, directives, and rooming lists in a professional and timely manner.
- Conduct daily meetings to review event contracts and ensure last-minute changes are communicated accordingly.
- Conduct pre-conference meetings to ensure key departments are fully aware of relevant details.
- Maintain visibility throughout events and act as the on-site client liaison.
- Follow up post-event to address any issues and solicit return business.
- Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the hotel.
- Prepare weekly, monthly, quarterly, and annual reports as required.
- Diploma in Tourism / Hospitality Management / Events Management
- Minimum 3 years of experience in Wedding, catering and conference sales or 1 year of experience in a similar capacity with proven track record
- Excellent reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint
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