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Account Manager EMEA

Il y a 2 mois

Paris, Île-de-France Symaps Temps plein
About the Role

DataDome is a leading cybersecurity company specializing in protection against online fraud and advanced cyberattacks. Our mission is to safeguard the digital landscape and empower businesses to thrive in a secure online environment.

As an Account Manager EMEA, you will play a critical role in driving our growth and success in the region. You will be responsible for managing key accounts, building strong relationships with clients, and delivering exceptional customer experiences.

Key Responsibilities
  • Develop and execute account plans to drive revenue growth and customer satisfaction.
  • Build and maintain strong relationships with clients, understanding their business needs and objectives.
  • Provide expert guidance and support to clients, ensuring they achieve their goals with DataDome's solutions.
  • Identify and pursue new business opportunities, expanding our presence in the region.
  • Collaborate with cross-functional teams to deliver seamless customer experiences and drive business results.
Requirements
  • 4+ years of experience in business-oriented and client-facing roles, such as Account Management or Customer Success.
  • Proven track record of handling complex negotiations and achieving gross retention rates.
  • Experience working in a B2B SaaS environment, with a strong understanding of technical and corporate IT.
  • Fluency in English is mandatory.
What We Offer
  • Flexible work arrangements, with a 500€ stipend to support your ideal workspace.
  • Generous health benefits, including a partnership with Alan for your healthcare needs.
  • Professional development opportunities, including an internal Learning and Development platform and additional training support.
  • Events and team-building activities, fostering a strong sense of community and collaboration.
  • Parent care packages and paid time off, based on your country of residence.