Guest Relations Officer
il y a 3 jours
About Us
Sofitel Paris Le Faubourg is a luxury hotel located in the heart of Paris, offering a unique blend of French elegance and modern comfort. As a member of the Accor group, we are committed to providing exceptional service and creating unforgettable experiences for our guests.
About the Role
We are seeking a highly skilled and experienced Guest Relations Officer to join our team. As a key member of our front office team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities
- Accommodate and assist guests in a professional and courteous manner
- Anticipate and meet the needs of our guests to create a personalized experience
- Manage guest complaints and resolve issues in a timely and efficient manner
- Collaborate with other departments to ensure seamless service delivery
- Conduct daily quality checks to ensure high standards of service
Requirements
- Minimum 2 years of experience in a luxury hotel environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Fluency in English, with a second language an asset
- Knowledge of hotel software, such as Opera, an asset
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Access to exclusive employee benefits and perks
-
Guest Relations Officer
il y a 2 semaines
Paris, Ile-de-France Royal Caribbean Group Temps pleinThe Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations Team, the Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and...
-
Guest Relations Officer
il y a 6 heures
Paris, Île-de-France SOFITEL Temps pleinUnlock Your Passion for Exceptional ServiceAs a Guest Relations Officer at Sofitel Paris Le Faubourg, you will embody the essence of our luxury hospitality by delivering unparalleled service to our discerning guests. Your role will involve anticipating their needs, creating personalized experiences, and ensuring their stay is nothing short of...
-
Guest Relations Officer
il y a 2 semaines
Paris, Île-de-France Accor Temps pleinJob Title: Guest Relations Manager at Sofitel Paris Le FaubourgAbout the Role:We are seeking a highly skilled Guest Relations Manager to join our team at Sofitel Paris Le Faubourg. As a key member of our hotel community, you will be responsible for delivering exceptional customer experiences and ensuring the highest level of satisfaction for our guests.Key...
-
Guest Relations Officer
il y a 4 jours
Paris, Île-de-France The Peninsula Paris Temps pleinAbout The Peninsula ParisThe Peninsula Paris is a luxury hotel located in the heart of Paris, offering an unparalleled level of service and hospitality to its guests. As a Guest Relations Officer, you will be part of a prestigious team that is dedicated to providing exceptional experiences to our discerning guests.Key ResponsibilitiesEnsure seamless...
-
Guest Relations Officer
il y a 24 heures
Paris, Île-de-France The Peninsula Paris Temps pleinAbout The Peninsula ParisLocated in the heart of Paris, The Peninsula Paris is a luxurious hotel that offers an unparalleled level of service and amenities. As a Guest Relations Officer, you will be part of a high-profile team that is dedicated to providing exceptional experiences for our guests.Key ResponsibilitiesEnsure seamless check-in and check-out...
-
Guest Relations Host
il y a 4 jours
Paris, Île-de-France Eram Talent Temps pleinJob SummaryEram Talent is seeking a highly skilled and experienced Guest Relations Host to join our team. As a Guest Relations Host, you will be responsible for providing exceptional customer service to hotel guests, ensuring their satisfaction and creating memorable experiences.Key ResponsibilitiesInteract with guests in a friendly and professional manner,...
-
Internship in China
il y a 2 semaines
Paris, Ile-de-France Sina Careers Temps pleinLocation: China (Beijing, Shanghai, Tianjin, Qingdao, Chengdu, Shenzhen, Hangzhou)Working Place: Premium Hotel Chains (Hilton, Kempinski, Marriott, Crowne Plaza, Intercontinental, Sheraton, and many others)Duration: 5.5 to 6 monthsWorkdays: 5/7, 40 hours/weekBenefits:- Financial compensation: 3000CNY- Accommodation with a private bathroom provided at the...
-
Guest Relation Ambassador
il y a 4 jours
Paris, Île-de-France Club Med Temps pleinJob SummaryAs a Guest Relation Agent at Club Med, you will be responsible for ensuring the well-being of our guests and building a trusting relationship with them. This role requires a high level of sociability, helpfulness, and attentiveness.Key ResponsibilitiesMonitor guest stays and ensure their loyalty through exceptional service.Respond to guest...
-
Guest Relations Specialist
il y a 4 semaines
Paris, Île-de-France Accor Hotels Temps pleinCompany OverviewAccor Hotels is a leading global hospitality company, dedicated to providing exceptional experiences for guests across its diverse portfolio of brands. Our commitment to excellence and innovation allows our team members to thrive in a dynamic environment, where personal growth and professional development are prioritized.Position OverviewThe...
-
Guest Relations Specialist
il y a 4 semaines
Paris, Île-de-France Club Med Temps pleinGuest Relations Specialist (M/F) Job location Club Med Resorts Additional Job Posting Location Club Med Resorts Certifications Diploma in Tourism/ Hotel service or similar mandatory Language English required, fluency in French. Experience level Experience in a hotel-style structure required Contract type Temporary contract ...
-
Guest Relations Specialist
il y a 4 semaines
Paris, Île-de-France Club Med Temps pleinFront Desk Agent (M/F) Job Location Club Med Resorts Additional Job Posting Location Club Med Resorts Certifications Diploma in Tourism/ Hotel service or similar mandatory Language Requirements Proficiency in English is essential, with fluency in French preferred. Experience Level Prior experience in a hospitality environment is...
-
Guest Relations Specialist
il y a 4 semaines
Paris, Île-de-France Club Med Temps pleinGuest Relations Specialist / Reception Associate (M/F)Job LocationClub Med ResortsAdditional Job Posting LocationClub Med ResortsCertificationsDiploma in Hospitality Management or equivalent requiredLanguageProficiency in English is essential, with fluency in French preferredExperience LevelBackground in Hotel Front Desk Operations and International Guest...
-
Public Relations
il y a 2 semaines
Paris, Île-de-France Club Med Temps pleinAbout Club Med Club Med is a renowned global resort operator offering all-inclusive vacations in stunning destinations worldwide. We are committed to providing exceptional guest experiences through our dedicated team of GOs (Gentil Organisateur) who embody the spirit of hospitality and create unforgettable memories for our guests. Your Role: Public...
-
Guest Relations Supervisor
il y a 4 semaines
Paris, Île-de-France Club Med Temps pleinGuest Relations Supervisor Job Location Club Med Group Contract Type Temporary Contract Compensation Package Permanent contract in accordance with CLT regulations. Salary based on profile and experience in the role. Accommodation and meals provided at the Village, along with additional benefits related to the activities of Club...
-
Guest Relation Manager
il y a 4 jours
Paris, Île-de-France Tunon Temps pleinAbout the Role:We are seeking a highly skilled Guest Relation Manager to join our team at Tunon. As an ambassador of our hotel, you will be responsible for ensuring the comfort and well-being of our guests throughout their stay.Key Responsibilities:Establish and maintain relationships with guests, understanding their needs and preferences.Develop and...
-
Guest Relations F&B Coordinator
il y a 4 jours
Paris, Île-de-France Hyatt Corporation Temps pleinJob SummaryWe are seeking a highly skilled and enthusiastic Guest Relations F&B Coordinator to join our team at the Park Hyatt Paris-Vendome. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable experience.Key ResponsibilitiesProvide warm and...
-
Guest Relations F&B Coordinator
il y a 5 jours
Paris, Île-de-France Hyatt Corporation Temps pleinJob SummaryWe are seeking a highly skilled and enthusiastic Guest Relations F&B Coordinator to join our team at the Park Hyatt Paris-Vendome. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable experience.Key ResponsibilitiesProvide warm and...
-
Guest Relations F&B Coordinator
il y a 6 jours
Paris, Île-de-France Hyatt Corporation Temps pleinJob SummaryWe are seeking a highly skilled and enthusiastic Guest Relations F&B Coordinator to join our team at the Park Hyatt Paris-Vendome. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable experience.Key ResponsibilitiesProvide warm and...
-
Guest Relations Specialist
il y a 4 semaines
Paris, Île-de-France Club Med Temps pleinFront Desk Agent (M/F) Job location Club Med Resorts Additional Job Posting Location Club Med Resorts Certifications Diploma in Tourism/ Hotel service or similar mandatory Language English required, fluency in French. Experience level Experience in a hotel-style structure required Contract type Temporary contract Package ...
-
Guest Relation Apprenti(e)
il y a 3 semaines
Paris, Ile-de-France ACCOR Temps pleinRole: Guest Relation Apprenti(e) Job Type: Apprenticeship , Full TimeLocation: Paris, Apply for this job now.