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Guest Relations Supervisor

Il y a 2 mois


Paris, Île-de-France Club Med Temps plein

Guest Relations Supervisor

Job Location

Club Med Group

Contract Type

Temporary Contract

Compensation Package

Permanent contract in accordance with CLT regulations. Salary based on profile and experience in the role. Accommodation and meals provided at the Village, along with additional benefits related to the activities of Club Méditerranée.

Role Overview

The primary objective of this position is to ensure the personalized satisfaction of each guest throughout their stay.

Key Responsibilities

  • Support the front desk team to facilitate the check-in process for guests.
  • Ensure the coordination of information across all village services (schedules, additional sales, organization).
  • Manage, guide, and monitor teams to achieve desired outcomes.
  • Verify the proper implementation and oversight of hygiene and safety standards within the service.

Candidate Profile

  • Bachelor's degree or equivalent qualification.
  • Experience in hotel reception and welcoming an international clientele.
  • Fluent in English; proficiency in additional languages is desirable.

Desired Attributes

  • Strong listening skills.
  • Service-oriented mindset and relationship-building abilities.
  • Proactive approach.
  • Attention to detail.
  • Conflict management skills.