Cyber Security Account Manager

il y a 2 semaines


Paris, Île-de-France Darktrace Temps plein

Darktrace's Mission to Protect the Digital World

As a Customer Success Manager at Darktrace, you will play a vital role in driving customer satisfaction and desired business outcomes. Founded by mathematicians and cyber defense experts, Darktrace is a global leader in AI-powered cyber security solutions, protecting over 9,000 customers from complex threats.

Our cutting-edge technology is backed by over 130 patents and pending applications, and our research centre in Cambridge, UK, conducts groundbreaking research in cyber security. As a key member of our Enterprise Customer Success team, you will have the opportunity to learn about cyber security and AI while delivering exceptional service to our customers.

Key Responsibilities:

  • Managing a portfolio of Darktrace customers to ensure maximum utility from their deployments.
  • Driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio.
  • Collaborating with our close-knit and supportive team to meet client needs and identify business opportunities.
  • Providing regular business reviews with client executive leadership to drive satisfaction and desired outcomes.
  • Presenting and discussing Darktrace cyber threat defence solutions to CISOs and information security experts.

Requirements:

  • Business fluency in French.
  • Experience in a customer-facing role, such as Account Executive, Customer Success Manager, or Business Development Executive.
  • Ability to work in a target-driven environment.

What We Offer:

  • 25 days' holiday + all public holidays.
  • Additional day off for your birthday.
  • Life & disability insurance.
  • Medical insurance.
  • Meal vouchers.
  • Employee Assistance Program.

Work-Life Balance:

This role is hybrid based out of our Paris office, with a minimum of 2 days in the office per week. You may also need to travel nationally and regionally to visit clients.

Ready to Join Our Team?



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