Customer Service and Operations Manager
il y a 3 semaines
Job Overview:
We are seeking a dedicated professional to take on the role of Logistics Manager within our mail distribution platform. In this position, you will be tasked with managing the flow of mail to guarantee exceptional service quality for our clientele, encompassing both personal and corporate customers, while achieving operational and financial objectives.
Key Responsibilities:
- Direct and mentor team leaders in crucial strategic domains such as Engagement, Acquisition, Performance, and Excellence.
- Steer teams through organizational change initiatives and foster positive labor relations.
- Oversee logistical processes, ensuring adherence to safety protocols and quality benchmarks.
- Inspire team morale and drive the accomplishment of service targets.
- Apply management principles that reflect the core values of the organization.
- Support revenue enhancement through feasibility assessments and team development.
- Guarantee operational efficiency and uninterrupted service delivery.
- Leverage Quality Management Systems and strategies for continuous improvement.
- Advocate for Health and Safety Management Systems in the workplace.
- Qualifications: Strong leadership capabilities, excellent interpersonal skills, self-sufficiency, initiative, organizational skills, a valid driver's license, and a minimum of 6 months of relevant experience.
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Customer Service and Operations Manager
il y a 3 semaines
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il y a 3 semaines
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il y a 3 semaines
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il y a 4 semaines
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il y a 3 semaines
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il y a 3 jours
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il y a 2 jours
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