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Hotel Sales and Service Representative
Il y a 2 mois
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Hotel Sales and Service Representative at Cheval Blanc. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests and promoting our luxury hotel services.
Key Responsibilities:
- Ensure the cleanliness and organization of the hotel's sales and service areas, adhering to our high standards of quality and hygiene.
- Participate in the sales and service process, providing excellent customer service and promoting our hotel's services and amenities.
- Assist with the preparation and presentation of food and beverages, ensuring a high level of quality and presentation.
- Maintain a clean and organized workspace, adhering to our health and safety standards.
- Develop and maintain relationships with our kitchen, pantry, cellar, and stewarding teams to ensure seamless service delivery.
- Source and procure high-quality products and materials to maintain the hotel's standards.
- Implement and maintain our HACCP (Hazard Analysis and Critical Control Points) standards, ensuring a safe and healthy environment for our guests and staff.
- Promote our hotel's services and amenities to our guests, highlighting the unique experiences and benefits of staying with us.
- Report any safety or security concerns to your supervisor, ensuring a safe and secure environment for our guests and staff.
- Prepare and submit internal reporting documents as required.
About You:
We are looking for a highly motivated and customer-focused individual with a passion for delivering exceptional service. You will have a strong background in hospitality, with experience in sales and service delivery. You will be proficient in Microsoft Office and have excellent communication and interpersonal skills.
Requirements:
- Hotel or hospitality management degree or equivalent experience.
- Knowledge of HACCP standards and procedures.
- Experience in luxury hotel or fine dining environments.
- Strong knowledge of wine, spirits, and other beverages.
- Excellent communication and interpersonal skills.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for career development and growth within our company. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
