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French Account Manager
Il y a 2 mois
At Stripe, we're passionate about delivering exceptional customer experiences. As a Technical Account Manager (French Speaker), you'll play a key role in developing strong, trusted relationships with our largest and most complex enterprise users.
Key Responsibilities:- Monitor account health and take ownership of technical account context
- Provide strategic insights and serve as an escalation point for complex operational and technical API issues
- Collaborate closely with Sales, Incident Response Managers, Product, and Engineering teams to service users on Stripe
- Assist Support Engineers in troubleshooting technical issues and service outages for assigned accounts
- French and English proficiency speaking
- Knowledge or experience using SQL, building queries, and modifying complex ones
- Ability to engage with stakeholders at all levels, decision makers on product and technology, and project management accordingly
- Quick at prioritizing and responding to fluctuating, high-impact, urgent asks from multiple channels
- Equity, company bonus, or sales commissions/bonuses
- Retirement plans
- Office locations
Full-time position.
