Senior Business Relationship Partner

il y a 5 jours


Paris, Île-de-France Airswift Temps plein

About the Role:

We are seeking a highly motivated Business Relationship Partner to support our Project Manager in software development activities focused on operational safety at Airswift.

Job Summary:

The ideal candidate will manage level 1 client requests, monitor project performance KPIs, and provide exceptional end-user support while ensuring effective reporting and communication. This role requires a proactive individual who can build and maintain strong relationships with stakeholders.

Key Responsibilities:

  • Respond to level 1 requests from clients in a timely and professional manner.
  • Retrieve, analyze, and update project performance KPIs.
  • Ensure accurate reporting and communication of project results.
  • Provide top-tier end-user support and ensure partner satisfaction.
  • Collaborate with internal teams to ensure seamless operations and communication.

Deliverables:

  • Professional email correspondence.
  • Power BI Dashboards to monitor project performance.

Requirements:

  • Fluent in English.
  • Strong project management and reporting skills.
  • Proficiency with BI tools (e.g., Power BI).
  • Excellent interpersonal and communication skills.
  • Ability to work with rigor, flexibility, and attention to detail.
  • Experience in customer support and business relationship management.

Salary: The estimated salary for this role is between $60,000 and $80,000 per annum, depending on experience.



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