Senior Business Relationship Partner
il y a 5 jours
About the Role:
We are seeking a highly motivated Business Relationship Partner to support our Project Manager in software development activities focused on operational safety at Airswift.
Job Summary:
The ideal candidate will manage level 1 client requests, monitor project performance KPIs, and provide exceptional end-user support while ensuring effective reporting and communication. This role requires a proactive individual who can build and maintain strong relationships with stakeholders.
Key Responsibilities:
- Respond to level 1 requests from clients in a timely and professional manner.
- Retrieve, analyze, and update project performance KPIs.
- Ensure accurate reporting and communication of project results.
- Provide top-tier end-user support and ensure partner satisfaction.
- Collaborate with internal teams to ensure seamless operations and communication.
Deliverables:
- Professional email correspondence.
- Power BI Dashboards to monitor project performance.
Requirements:
- Fluent in English.
- Strong project management and reporting skills.
- Proficiency with BI tools (e.g., Power BI).
- Excellent interpersonal and communication skills.
- Ability to work with rigor, flexibility, and attention to detail.
- Experience in customer support and business relationship management.
Salary: The estimated salary for this role is between $60,000 and $80,000 per annum, depending on experience.
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