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Customer Experience Solutions Specialist
Il y a 2 mois
Front is a modern customer service platform that empowers companies to deliver exceptional experiences to their customers. Our platform enables real-time team collaboration across every customer communication channel, leveraging AI and automation to resolve issues efficiently.
Key Responsibilities- Develop a strong understanding of software design principles and architecture patterns to drive customer service excellence.
- Stay up-to-date with relevant technologies, including Email, Ticketing Systems, SMS, CRMs, IDPs, ERPs, and ETL, to provide expert support.
- A competitive salary and private health insurance, including plan options at no cost to employees.
- Flexibility to work from home 3 days a week, with Tuesdays and Thursdays spent in our Paris office.
- Mental health support through Workplace Options.
As a hybrid role, you'll have the opportunity to work with a talented team and contribute to delivering exceptional customer experiences. If you're passionate about customer service and technology, we encourage you to apply.
