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Accor Hospitality Front Desk Assistant

Il y a 2 mois

IssylesMoulineaux, Île-de-France Accor Temps plein
Job Description

We are seeking a highly skilled and detail-oriented Front Desk Receptionist Intern to join our team at Accor. As a Front Desk Receptionist Intern, you will be the first point of contact for our guests, providing exceptional customer service and administrative support.

Key Responsibilities:

  • Greet and welcome guests in a warm and professional manner.

  • Answer and direct phone calls to the appropriate personnel.

  • Manage front desk operations, including scheduling appointments and handling inquiries.

  • Maintain a clean and organized reception area.

  • Assist with administrative tasks such as filing, data entry, and managing correspondence.

  • Provide accurate information for services.

  • Support the administrative team with various projects and tasks as needed.

Requirements:

  • Currently enrolled in a college or university program, preferably in Business Administration, Hospitality Management, or a related field.

  • Strong verbal and written communication skills.

  • Excellent interpersonal and customer service skills.

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

  • Strong organizational skills and attention to detail.

  • Ability to multitask and prioritize tasks effectively.

  • Professional appearance and demeanor.

What We Offer:

  • Employee benefit card offering discounted rates at Accor worldwide.

  • Learning programs through our Academies.

  • Opportunity to develop your talent and grow within your property and worldwide.

  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.