Sales and Customer Experience Associate

il y a 1 mois


Toulouse, Occitanie, France Tunon Temps plein

Job Opportunity at Tunon

We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative at our Toulouse location.

About the Role:

- Provide exceptional customer service and support to clients through various channels, including phone, email, and in-person interactions.

- Collaborate with our atelier de fabrication team to ensure seamless order fulfillment and timely delivery of products.

- Manage customer complaints and issues in a professional and courteous manner, ensuring high levels of customer satisfaction.

- Analyze sales data and customer behavior to identify trends and areas for improvement, providing recommendations for product development and marketing strategies.

- Develop and maintain a strong understanding of our products and services, as well as industry trends and competitor activity.

Requirements:

- Strong communication and interpersonal skills, with the ability to work effectively with diverse groups of people.

- Proficiency in English, with the ability to communicate complex ideas and concepts in a clear and concise manner.

- Previous experience in a retail or customer-facing role, with a strong understanding of sales and customer service principles.

- Ability to work in a fast-paced environment, with a high level of flexibility and adaptability.

What We Offer:

- A dynamic and supportive work environment, with opportunities for professional growth and development.

- A competitive salary and benefits package, including a comprehensive training program.

- The chance to work with a leading company in the luxury industry, with a strong commitment to innovation and excellence.


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