Guest Services Supervisor

il y a 4 semaines


Paris, Île-de-France Club Med Temps plein

Guest Services Supervisor

Job Location

Club Med Group

Additional Job Posting Location

Availability and international mobility for a period of 6 to 12 months

Certifications

Diploma in international hospitality preferred

Language Proficiency

Bilingual in English and French or Mandarin preferred

Experience Level

Minimum of 2 years of experience in a similar role

Contract Type

12-month contract

Compensation Package

Seasonal contract. Salary commensurate with skills and experience (base salary + performance bonus). Accommodation and meals provided by Club Med along with additional benefits associated with our organization.

Job Overview

We are actively seeking exceptional Guest Services professionals for our Club Med resort in Asia.

Your Profile
  • Professional demeanor
  • Diplomatic approach
  • Strong service orientation
  • Highly organized
  • Excellent interpersonal skills
Your Responsibilities
  • Oversee a team of 6 to 15 staff members
  • Ensure the financial and qualitative performance of the guest services department (adherence to budgets)
  • Foster and maintain positive relationships with suppliers, subcontractors, and local partners
  • Implement Club Med's quality standards along with hygiene and safety protocols
  • Ensure a high-quality relationship between your team and the guests
  • Promote internal sales (accommodations, dining, experiences)
  • Facilitate the integration and development of team members through training and educational opportunities

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