Guest Services Supervisor
il y a 4 semaines
Guest Services Supervisor
Job Location
Club Med Group
Additional Job Posting Location
Availability and international mobility for a period of 6 to 12 months
Certifications
Diploma in international hospitality preferred
Language Proficiency
Bilingual in English and French or Mandarin preferred
Experience Level
Minimum of 2 years of experience in a similar role
Contract Type
12-month contract
Compensation Package
Seasonal contract. Salary commensurate with skills and experience (base salary + performance bonus). Accommodation and meals provided by Club Med along with additional benefits associated with our organization.
Job Overview
We are actively seeking exceptional Guest Services professionals for our Club Med resort in Asia.
Your Profile- Professional demeanor
- Diplomatic approach
- Strong service orientation
- Highly organized
- Excellent interpersonal skills
- Oversee a team of 6 to 15 staff members
- Ensure the financial and qualitative performance of the guest services department (adherence to budgets)
- Foster and maintain positive relationships with suppliers, subcontractors, and local partners
- Implement Club Med's quality standards along with hygiene and safety protocols
- Ensure a high-quality relationship between your team and the guests
- Promote internal sales (accommodations, dining, experiences)
- Facilitate the integration and development of team members through training and educational opportunities
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