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Il y a 2 mois
Celonis is seeking a seasoned Client Value Partner to spearhead our mission of data-driven business transformation with our most strategic customers. As a key addition to our Value Engineering team, you will play a crucial role in driving value realization and adoption within accounts, ensuring high-quality project completion, client satisfaction, and meeting usage and adoption targets.
Key Responsibilities- Develop and maintain strong relationships with key stakeholders, including C-level executives, to embed Celonis into their strategic objectives.
- Ensure engagements are properly staffed, leveraging resources from global cross-functional Celonis teams.
- Mentor customers on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
- Drive value realization and adoption within accounts, ensuring high-quality project completion, client satisfaction, and meeting usage and adoption targets.
- Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.
- Minimum 10 years of relevant customer success, strategy consulting, or related experience in the Energy/Manufacturing space.
- Strong experience in driving large-scale transformation programs, process re-engineering engagements, and implementations.
- Ability to navigate large global organizations and have the power of persuasion through data, facts, and confidence.
- Strong team player who inspires the team with a patient and entrepreneurial leadership style.
- Project management: ability to organize and manage multiple streams.
- Strong communication skills and ability to translate Celonis use cases into customer business landscape.
Celonis is the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes. Join us as we make processes work for people, companies, and the planet.
