Customer Support Liaison

il y a 2 jours


La Cayenne de Seudre, Nouvelle-Aquitaine, France Snaphunt Temps plein

Company Overview

We are a fast-growing technology company that provides high-touch operational support to our clients.

Compensation

The salary for this role is estimated at $45,000 - $60,000 per annum, depending on experience and qualifications.

Job Description

You will be responsible for handling inbound customer inquiries and requests in a professional manner. This includes resolving customer complaints, answering product-related questions, and ensuring strong customer satisfaction.

Required Skills and Qualifications

To succeed in this role, you will need:

  • An analytical and critical thinking approach to problem-solving;
  • Strong oral and written communication skills;
  • Advanced English language proficiency;
  • A teamwork-oriented mindset;
  • Attention to detail and ability to multitask effectively;
  • Basic computer navigation skills and PC knowledge;
  • A quiet and distraction-free work environment.

Benefits

We offer flexible working options and excellent career development opportunities. Our company culture values self-motivation, adaptability, and a proactive approach to achieving goals.

Our Client

Our client is a well-established technology company with a solid track record of success. They provide high-value operational support to their clients and are committed to delivering exceptional results.



  • La Cayenne de Seudre, Nouvelle-Aquitaine, France GSP Services Temps plein

    GSP Services delivers expert operational support to fast-paced technology companies, leveraging a customer-centric approach to drive success. With a strong foundation in the IoT/Helium/Hotspot/Blockchain space, our team has developed innovative processes to support Helium data mining devices, including order verification, geo-location optimization,...


  • La Cayenne de Seudre, Nouvelle-Aquitaine, France GSP Services Temps plein

    GSP Services is a leading provider of customer-centric operational support for fast-moving technology companies. Our team delivers high-touch, high-value support that drives business success. We're looking for an experienced agent to join our team and help us deliver exceptional customer experiences.The RoleAs a Customer Service Representative, you will be...


  • La Cayenne de Seudre, Nouvelle-Aquitaine, France Snaphunt Temps plein

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Snaphunt. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients.Key ResponsibilitiesProvide timely and effective support to clients via phone and email.Resolve customer inquiries and requests in a...


  • La Cayenne de Seudre, Nouvelle-Aquitaine, France Snaphunt Temps plein

    The OpportunityWe are seeking a highly skilled and motivated Customer Service Agent to join our team at Snaphunt. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through timely and effective resolution of customer inquiries and requests.The RoleProvide exceptional customer service via...


  • La Cayenne de Seudre, Nouvelle-Aquitaine, France Snaphunt Temps plein

    The OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Technical Customer Success Specialist. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.The RoleProvide timely and effective technical support to customers through...


  • La Cayenne de Seudre, Nouvelle-Aquitaine, France Snaphunt Temps plein

    The OpportunityWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Snaphunt. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients and their customers.The RoleAnswer phones and route calls to ensure timely support for our clients'...


  • La Cayenne de Seudre, Nouvelle-Aquitaine, France Snaphunt Temps plein

    The OpportunityWe are seeking an experienced Administrative Support Specialist to join our team at Snaphunt. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients and their customers.The RoleAnswer phones and route calls to ensure timely support for our clients' customers.Schedule appointments...


  • La Cayenne de Seudre, Nouvelle-Aquitaine, France Snaphunt Temps plein

    The OpportunityWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our Customer Support team at Snaphunt.About the RoleProvide exceptional customer service to our clients' customers through phone support, ensuring a high level of satisfaction and loyalty.Manage customer interactions, including routing calls,...


  • La Cayenne de Seudre, Nouvelle-Aquitaine, France Snaphunt Temps plein

    The OpportunityWe are seeking a highly skilled Customer Service Agent to join our team at Snaphunt.About the RoleProvide exceptional customer service via phone and email.Resolve customer inquiries and requests in a timely and professional manner.Collaborate with internal teams to ensure prompt and accurate order processing and delivery.Evaluate and escalate...


  • La Cayenne de Seudre, Nouvelle-Aquitaine, France Snaphunt Temps plein

    About the RoleWe are seeking a highly skilled Customer Service Agent to join our team at Snaphunt.Key ResponsibilitiesProvide exceptional customer service via phone and email.Resolve customer inquiries and requests in a timely and professional manner.Collaborate with internal teams to ensure prompt and accurate order processing and delivery.Evaluate and...


  • La Cayenne de Seudre, Nouvelle-Aquitaine, France Snaphunt Temps plein

    The OpportunityWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Snaphunt. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients and their customers.The RoleAnswer and route calls for our clients' customers within our software...


  • La Cayenne de Seudre, Nouvelle-Aquitaine, France Snaphunt Temps plein

    The OpportunityWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Snaphunt. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answer phones and route calls to the appropriate team membersSchedule...


  • La Cayenne de Seudre, Nouvelle-Aquitaine, France Snaphunt Temps plein

    The OpportunityWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Snaphunt. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients' customers.The RoleAnswer phones and route calls for small and mid-size US businesses within our client's...


  • La Cayenne de Seudre, Nouvelle-Aquitaine, France Snaphunt Temps plein

    The OpportunityWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Snaphunt. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answer and route calls for our clients' customers within our software...


  • La Cayenne de Seudre, Nouvelle-Aquitaine, France GSP Services Temps plein

    GSP Services is a customer-centric organization that provides high-touch, high-value operational support to fast-moving technology companies. As a pioneer in the IoT/Helium/Hotspot/Blockchain space, we developed innovative processes to support Helium data mining devices, including order verification, geo-location optimization, accelerated activations, and...


  • La Cayenne de Seudre, Nouvelle-Aquitaine, France Hostinger Temps plein

    Become part of a dynamic team at Hostinger, where we empower individuals to succeed online. Our team of professionals is dedicated to delivering world-class solutions for clients worldwide, helping them bring their e-shops, blogs, and websites to life.We're seeking a skilled Junior Technical Customer Success Specialist to join our team. If you're passionate...


  • La Cayenne de Seudre, Nouvelle-Aquitaine, France Snaphunt Temps plein

    The OpportunityWe are seeking a skilled Revenue Operations Specialist to join our team and support our Customer Success teams in optimizing Annual Recurring Revenue, Expansion Revenue, and Lifetime Value, while decreasing customer churn.ResponsibilitiesDevelop and implement strategies to track and increase ARR, Expansion Revenue, and LTV, and to decrease...


  • La Cayenne de Seudre, Nouvelle-Aquitaine, France Snaphunt Temps plein

    The OpportunityWe are seeking a skilled Technical Customer Success Specialist to join our team. As a Technical Customer Success Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.The RoleCommunicate with customers and troubleshoot technical issues via live chat and tickets in a timely...


  • La Cayenne de Seudre, Nouvelle-Aquitaine, France GSP Services Temps plein

    GSP Services is a customer-centric company that provides high-touch, high-value operational support for fast-moving technology companies. Our team has developed innovative processes to support Helium data mining devices, including order verification, geo-location optimization, accelerated activations, and more. We offer a flexible, adaptable, and scalable...


  • La Cayenne de Seudre, Nouvelle-Aquitaine, France Snaphunt Temps plein

    Unlock Global OpportunitiesWe are seeking a skilled Technical Customer Success Specialist to join our team in the United States. This is a full-time position that requires a strong understanding of technical issues and excellent customer service skills.About the RoleAs a Technical Customer Success Specialist, you will be responsible for providing timely and...