Client Support Specialist H/F

il y a 3 semaines


Paris, Île-de-France Boulanger Temps plein

Become a valued member of our dynamic team at Boulanger.

Role Overview

This is a fantastic opportunity for enthusiastic individuals who prioritize customer satisfaction.

Are you passionate about delivering an exceptional shopping experience for your clients?

As the initial point of contact for customers in our store, your role will be to identify and provide the ideal solutions for their requirements.

Your responsibilities will encompass:

  • Welcoming, informing, and assisting customers;
  • Overseeing product logistics: retrieval, unloading, inventory management & shelf replenishment, after-sales support, administrative tasks, and stocktaking;
  • Promoting product-related services (setup, installation, warranties...) along with accessories and spare parts;
  • Engaging in promotional activities and demonstrations, with the option to participate in vlogging if interested;
  • Ensuring a pleasant, attractive, and commercial atmosphere;

Your main objective is to ensure customer satisfaction, always keep this in mind.

Candidate Profile

To excel in this role, you should possess the following qualities:

Empathetic, comfortable interacting with customers, and enjoy assisting in finding innovative solutions.

A collaborative team player who is also self-sufficient and detail-oriented.

Boulanger promotes equal opportunities for all; personality is key, so if you feel this position aligns with your skills, we encourage you to consider this opportunity.


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