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Strategic Customer Value Partner

Il y a 2 mois

Paris, Île-de-France Celonis SE Temps plein
{"title": "Customer Value Partner", "description": "Unlock Business Transformation with Celonis

Celonis SE is seeking a seasoned Customer Value Partner to spearhead our mission of data-driven business transformation with our most strategic customers. As a key addition to our Value Engineering team, you will play a crucial role in driving value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.

As a trusted advisor, you will engage with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. You will drive measurable business impact across various processes and industries, accelerating the adoption of our platform.

Key Responsibilities:

  • Develop and maintain strong relationships with key stakeholders, including C-level internal/external executives, embedding Celonis into their strategic objectives.
  • Ensure engagements are properly staffed, leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
  • Mentor customers on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform
  • Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.

Requirements:

  • Minimum 15 years of relevant customer success, strategy consulting, or related experience in Industry required
  • Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
  • Strong experience working for or within the Financial Services / Banking space, being familiar with current challenges, strategic direction, and ongoing initiatives. Strong existing network is a plus.
  • Extensive experience in achieving business objectives through the deployment of software solutions
  • Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
  • Possess a natural and consultative approach when engaging with senior executives
  • Strong team player who inspires the team with a patient and entrepreneurial leadership style
  • Project management: ability to organize and manage multiple streams
  • Strong communication skills and ability to translate Celonis use cases into customer business landscape
  • Are self-motivated, proactive team player
  • Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders
  • Be willing to travel to meet with customer stakeholder needs

Why Celonis?

Celonis SE is a leading provider of process mining and business transformation solutions. We are committed to helping our customers achieve their business goals through data-driven insights and strategic partnerships.

What We Offer:

  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • A competitive compensation and benefits package
  • The chance to work with a talented team of professionals who are passionate about business transformation

How to Apply:

If you are a motivated and experienced professional looking to make a meaningful impact in the business world, please submit your application, including your resume and a cover letter, to [insert contact information].

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