Strategic Customer Value Champion

il y a 6 jours


Paris, Île-de-France Celonis SE Temps plein

The Opportunity:

Celonis SE is seeking an experienced Client Value Partner to join our Value Engineering team. As a CVP, you will play a crucial role in driving business transformation with our most strategic customers, leveraging your expertise in customer success, strategy consulting, and industry knowledge.

Key Responsibilities:

  • Lead extensive teams of Celonis experts to ensure the success and satisfaction of our top customer base.
  • Develop and maintain strong relationships with key stakeholders, including C-level executives.
  • Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.

Requirements:

  • Minimum 15 years of relevant customer success, strategy consulting, or related experience in Industry required.
  • Strong experience in driving large-scale transformation programs, process re-engineering engagements, and implementations.
  • Strong experience working for or within the Financial Services / Banking space, being familiar with current challenges, strategic direction, and ongoing initiatives.


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