Directeur Customer Service
il y a 4 semaines
HEINEKEN ENTREPRISE recherche un Directeur Customer Service & Logistics France pour rejoindre son équipe de direction. En tant que responsable des équipes CS&L, vous définirez les stratégies logistiques en France pour nos 3 sites de production et piloterez le service client.
Missions- Définir et mettre en œuvre une stratégie logistique à +3 ans comprenant le stockage, les transports et les entrepôts externalisés.
- Définir, mettre en œuvre et gérer les orientations à +3 ans du Customer Service pour garantir la satisfaction de nos clients.
- Garantir que vos équipes travaillent en sécurité et proposer des plans d'amélioration.
- Mener des projets qui impactent l'ensemble de la Supply Chain pour optimiser nos flux et nos activités.
- Expérience confirmée d'au moins 10 ans dans une fonction similaire.
- Maitrise des techniques commerciales, de négociation et d'influence.
- Compétences managériales sur site industriel.
- Bonne compréhension 360° des enjeux commerciaux.
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Customer Service Representative
il y a 4 semaines
Puteaux, Île-de-France Transatel Temps pleinAs a key member of the Live Experience team, we're seeking a Customer Advisor to contribute to the commercial success of our Ubigi offering.As a Customer Advisor/Support Level 1, you will play a crucial role in delivering exceptional customer experiences, resolving mobile Internet connection issues, and promoting our services.Your mission will be to ensure...
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Customer Service Representative
il y a 3 semaines
Puteaux, Île-de-France Transatel Temps pleinAt Transatel, we're looking for a skilled Customer Service Representative to support the commercial success of our Ubigi cellular connectivity services.Your Key Responsibilities:• Respond to customer inquiries and requests for assistance via various channels.• Provide information about our products and services to optimize customer experience.• Resolve...
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Customer Service Representative
il y a 4 semaines
Puteaux, Île-de-France Transatel Temps pleinYour mission as a Customer Advisor will be to deliver exceptional customer experiences and contribute to the commercial success of Ubigi's cellular connectivity services.Key Responsibilities:Respond to customer inquiries and requests for assistance via email, online chat, and telephone.Provide product and service information to optimize customer...
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Customer Service Expertise
il y a 4 semaines
Puteaux, Île-de-France American President Lines Temps pleinCustomer Service ExpertiseCEVA Logistics is a global leader in customer service expertise, providing innovative and effective solutions to connect people, products, and providers. With a presence in 170 countries and over 110,000 employees across 1,500 sites, we strive to be a Top 5 global 3PL. Our team values imagination, encourages boldness and...
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Customer Service Manager
il y a 3 semaines
Puteaux, Île-de-France Transatel Temps pleinYour Role Within TransatelWe are seeking an experienced Customer Service Manager to join our Customer Service Management team. As a key member of our team, you will be responsible for ensuring the satisfactory fulfillment of our contractual agreements with clients.Your Key ResponsibilitiesLearn and Understand Complex FunctionsManage Customer...
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Customer Service Representative for Ubigi
il y a 4 semaines
Puteaux, Île-de-France Transatel Temps pleinYour mission as a Customer Advisor for Ubigi will be to deliver exceptional customer experiences and contribute to the commercial success of our cellular connectivity services.As a key member of the Live Experience team, you will be responsible for resolving customer issues, managing their needs, and promoting our services.Key responsibilities...
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Customer Experience Specialist
il y a 4 semaines
Puteaux, Île-de-France Novo Nordisk Temps pleinCustomer Experience ProfessionalThe Customer Engagement & Business Excellence department is seeking a skilled professional to drive customer-centric initiatives and enhance the overall customer experience.Main Responsibilities: Set up and manage the Voice of the Customer program, identifying and implementing relevant satisfaction surveys and market research....
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Customer Support Specialist
il y a 3 semaines
Puteaux, Île-de-France Axway Temps pleinJob OverviewAxway is an enterprise integration company that has been digitally transforming organizations for over 20 years. We are looking for a Customer Support Specialist to help us continue this mission. The ideal candidate will have a strong background in computer science and experience in technical support. They will be responsible for analyzing...
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Senior Customer Support Specialist
il y a 4 semaines
Puteaux, Île-de-France Axway Temps pleinOverviewAxway is seeking a skilled Technical Support Engineer to join its ITOM team, focusing on Automator. As a key member of our global community, you will work closely with customers, R&D, and leadership to deliver exceptional support and drive customer satisfaction.ResponsibilitiesAnalyze customer issues and identify root causesDevelop and implement...
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Senior - Digital Customer - Transformation Expert
il y a 4 semaines
Puteaux, Île-de-France Wavestone Temps pleinDescription du posteVous rejoindrez la practice Digital Customer, qui a pour ambition d'être le partenaire « premium » de nos clients sur l'accélération dans le Digital & la Data. Son développement se concentre principalement sur 4 secteurs d'activités en profonde mutation, innovants, et en recherche de nouveaux positionnements et marchés...
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Directeur de Service Résidentiel
il y a 1 semaine
Puteaux, Île-de-France emeis Temps pleinDevenez Directeur de Service Résidentiel chez EmeisDescription du posteSous la responsabilité du Directeur d'Exploitation, vous aurez pour missions principales :Gérer l'administration du personnel (DUE, absences, attestations diverses, remontées des éléments de paye, formations...)Suivre au quotidien les activités suivantes : animation, commercial,...
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Cloud Services Director
Il y a 2 mois
Puteaux, Île-de-France Axway Temps pleinOverviewAxway is seeking a seasoned professional to lead our cloud delivery operations in the EMEA region. As Director, Cloud Services, you will be responsible for driving business processes to improve, implement, support, and adjust delivery models in the software services industry.ResponsibilitiesOversee the business and operations for Axway's cloud...
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Cloud Services Director
il y a 4 semaines
Puteaux, Île-de-France Axway Temps pleinOverviewAxway is seeking a seasoned professional to lead our cloud delivery operations in the EMEA region. As Director, Cloud Services, you will be responsible for driving business processes to improve, implement, support, and adjust delivery models in the software services industry.ResponsibilitiesOversee the business and operations for Axway's cloud...
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Cloud Services Director
il y a 4 semaines
Puteaux, Île-de-France Axway Temps pleinOverviewAxway is seeking a seasoned leader to drive the success of our cloud delivery operations in the EMEA region. As the Director, Cloud Services, you will be responsible for overseeing the business and operations of our cloud delivery teams, ensuring effective and efficient delivery of managed cloud services to our customers.Key ResponsibilitiesDevelop...
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Service Delivery Manager
il y a 4 semaines
Puteaux, Île-de-France Wall Street English Temps pleinService Manager Role SummaryWe are seeking a highly skilled Service Manager to lead our team of teachers and customer service staff at Wall Street English. The successful candidate will be responsible for ensuring students' educational success and satisfaction with their English course through excellent teaching and customer service.Key ResponsibilitiesLead...
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Client Service Manager M/F
il y a 4 semaines
Puteaux, Île-de-France Transatel Temps pleinWithin our Customer Service Management team, you will be responsible for ensuring the satisfactory fulfillment of Transatel's contractual agreements. Your daily operations will involve managing several accounts, responding to client requirements, and guaranteeing customer satisfaction.Your key responsibilities include:Quickly learning and understanding...
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Service Delivery Manager
il y a 4 semaines
Puteaux, Île-de-France Wall Street English Temps pleinService Manager Role OverviewWe are seeking a highly skilled Service Manager to lead our team of teachers and customer service staff at Wall Street English. The successful candidate will be responsible for ensuring students' educational success and satisfaction with their English course through excellent teaching and customer service.Key ResponsibilitiesLead...
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Cloud Services Director
il y a 4 semaines
Puteaux, Île-de-France Axway Temps pleinOverviewAt Axway, we are seeking a seasoned professional to lead our cloud delivery operations in the EMEA region. As a Cloud Services Director, you will be responsible for driving business processes to improve, implement, support, and adjust delivery models in the software services industry.Key ResponsibilitiesOversee the business and operations for Axway's...
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Client Service Manager M/F
il y a 4 semaines
Puteaux, Île-de-France Transatel Temps pleinWithin our Customer Service Management team, you will be responsible for several accounts. Your primary goal is to ensure the satisfactory fulfillment of Transatel's contractual agreements, while managing daily operations and responding to client requirements.Your key responsibilities include:Quickly learning and understanding complex functions and...
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Service Delivery Manager
il y a 4 semaines
Puteaux, Île-de-France Wall Street English Temps pleinService Manager Job DescriptionWe are seeking a highly skilled Service Manager to lead our team of teachers and customer service staff at Wall Street English. As a Service Manager, you will be responsible for ensuring students' educational success and satisfaction with their English course through excellent teaching and customer service.Key responsibilities...