Associate Account Manager

il y a 4 jours

SaintCloud, Île-de-France Kyriba Temps plein
About Kyriba

We're a company that empowers CFOs and their teams to transform how they activate liquidity as a dynamic, real-time vehicle for growth and value creation, while also protection against financial risk.

Job Summary

We're seeking a highly skilled and motivated individual to join our team as an Associate Account Manager. As a key member of our sales team, you will be responsible for providing support to our team of Account Managers within your territory, developing and growing relationships with Customers within your territory, and working with internal teams on Customer programs that focus on renewals, satisfaction surveys, marketing and user events, enablement, and referencing.

Key Responsibilities
  1. Provide support to the team of Account Managers within your territory.
  2. Develop and grow relationships with Customers within your territory.
  3. Work with Account Managers, Customer Success Managers and our Customers to build and agree a Success Plan or Maturity Roadmap, encompassing elements of account governance, adoption, expansion, compliance, and enablement.
  4. Work directly with internal teams on Customer programs that focus on renewals, satisfaction surveys, marketing and user events, enablement, and referencing.
  5. Represent Kyriba and our solutions and services to Customers.
  6. Conduct business within assigned accounts with an in-depth understanding of the account's strategies.
  7. Initiate selling activity where no relationship team or business partner is involved.
  8. Analyse situations and implement solutions, or develop new approaches.
  9. Differentiate Kyriba offerings from competitive alternatives and create Customer preference for Kyriba offerings.
  10. Negotiate with team members and business partners to define approaches and goals.
  11. Negotiate with operational levels of Customer management to support successful closing of the sale.
  12. Support development of business and sales strategies for communicating new developments or announcements in the specialty to customer teams.
Requirements
  1. Bachelor's Degree in business and management.
  2. At least 1 year's proven experience in Solution Selling across business and IT for software in Financial, Sales and Marketing applications.
  3. Strong track record of sales support, execution, and pipeline generation.
  4. Business development skills and a strong understanding of how software deals are transacted.
  5. Ability to build strong relationships with Customers.
  6. Charismatic team player with a proven ability to be part of a high-performance organization.
  7. Ability to work independently.
  8. Strong interpersonal skills.
  9. Fluent English is required.
  10. Experience in selling SaaS solutions would be an asset.
About Kyriba Culture and Values

We value a strong work culture and sense of community and ownership among our global team. We live by our 'iCare' value system to demonstrate our care and commitment to our clients and to each other. In hiring, we look for candidates that are a strong fit with our culture and values, as well as bring the talent and experience required by the position.

We foster innovation and entrepreneurial thinking across our team by rewarding employees for their achievements and encouraging efficiency and continual process improvement.

We're passionate about enabling our Customers' success by understanding their needs and developing and managing solutions that provide them the insight to effectively drive decision making within their organizations.

We take personal responsibility for our actions and are committed to our own continuous improvement, and we go the extra mile to meet our Customers' needs.

We respect each other's ideas, efforts, and commitments, and we achieve our goals through teamwork, responsiveness, open communication, and a positive attitude.

We strive for excellence in all that we do and bring the passion and commitment to deliver on our promises.

We're an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.

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