Key Account Customer Manager

il y a 3 semaines


SaintDenis, Île-de-France Afnor Groupe Temps plein

Join AFNOR Group, a leader in standardization and certification, as we seek a dedicated Customer Service Account Manager. Our mission is to support socio-economic stakeholders in enhancing their competitiveness on a global scale.

Key Responsibilities:

  • Oversee a portfolio of significant accounts within the international automotive industry.
  • Deliver certification services and coordinate audit processes.
  • Manage administrative responsibilities associated with certification workflows.
  • Enhance client satisfaction and ensure retention.
  • Explore and identify new business prospects.

Qualifications:

  • A Bachelor's degree in customer relations or business management.
  • Demonstrated experience in account management.
  • Excellent communication and interpersonal abilities.
  • Capacity to work both independently and as part of a team.
  • Fluency in English and proficient computer skills.
  • A strong sense of curiosity, attention to detail, and a desire for continuous learning.

We provide a competitive salary, flexible working arrangements, and avenues for professional growth. If you possess a proactive approach and a strong customer orientation, we encourage you to consider this opportunity.



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