Account Manager

il y a 1 jour


SaintDenis, Île-de-France 3E Temps plein
About 3E

We are a mission-driven company with a purpose to enable a safer, more sustainable world. Our comprehensive suite of data, analytics, and software solutions helps businesses achieve safety, sustainability, and speed to market.

With over 35 years of experience and 15 locations across North America, Europe, and Asia, we help more than 5,000 customers in various sectors to achieve their goals.

About the Position

We are looking for an experienced and entrepreneurial Account Manager to develop our business with our French clientele. In this role, you will learn about your clients' business priorities and respond to their regulatory and compliance management needs with our services.

You will play a key role in customer retention and expanding our customer base in your designated territory. You will manage account health, foster product adoption by customers, and identify cross-selling opportunities to refer to our business development teams.

Responsibilities
  • Manage a business portfolio in France from post-sale transfer to renewal and expansion.
  • Identify cross-selling opportunities for product safety services and responsible management within clients' companies.
  • Expand services within existing accounts.
  • Monitor account health and develop user/use growth plans.
  • Accurately forecast sales pipeline and expansion opportunities.
  • Manage multiple tasks simultaneously, such as customer requests, demos, proposals, business reviews, ticket resolutions, etc.
  • Plan and manage renewal activity and pricing adjustments to meet/exceed account growth objectives.
  • Collaborate with internal teams to ensure accurate billing and prompt payment.
  • Conduct quarterly reviews to help customers leverage our offering.
  • Track developments in the EH&S industry and collaborate with our regulatory experts to develop proposals and product demonstrations.
  • Review and provide feedback to reflect our customers' voice in our product roadmap, pricing strategies, and go-to-market efforts.
Requirements
  • 2 to 4 years of proven success in expanding client accounts and revenue growth in a B2B sales environment.
  • Track record of meeting quotas as an individual contributor navigating larger deals, understanding complex sales cycles, and managing multiple stakeholders.
  • Bachelor's degree required in a business, analytical, or technical field.
  • Fluency in French and English. Proficiency in another European language (German) is a plus.
  • Exceptional organizational skills and attention to detail, ensuring accuracy in all documentation and business management.
  • Strong interpersonal skills with the ability to build and maintain productive relationships with external and internal stakeholders.
  • Ability to travel up to 75%.
What's at Stake for You
  • Impactful work contributing to initiatives that protect people, safeguard products, and help businesses thrive.
  • Collaborative culture with a team of dedicated professionals passionate about excellence and innovation.
  • Career development opportunities with hands-on training programs to equip you with the skills needed to deliver results.
  • Unlimited earning potential with a competitive market-leading incentive plan and uncapped commission structure.


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