Business Growth and Sales Expert
il y a 4 semaines
Job Title: Business Growth and Sales Expert
Job Description:
The Business Growth and Sales Expert will be responsible for driving business growth and selling the AudioCodes Meeting Insights solution. Meeting Insights delivers a complete meeting solution that ensures conference calls and meetings always deliver maximum productivity. Leveraging AudioCodes' vast voice expertise and state-of-the-art Voice.AI technology, Meeting Insights easily captures and organizes all meeting-generated content from team collaboration and training sessions to sales and recruitment calls.
The role involves managing a portfolio of accounts, building relationships with customers, and working closely with them to help achieve their business goals. Key responsibilities include:
- Building and executing an account-specific relationship framework
- Managing a portfolio of accounts with a focus on renewals and upsells conversations
- Working closely with customers to help them change their workplace and achieve their business goals
- Becoming a trusted advisor and ambassador of change in our customers' workplace
- Protecting existing revenue streams, identifying opportunities and risks
- Meeting net retention and CSAT/NPS KPIs through data-driven analysis, planning, and execution
Requirements:
- 1-2 years SaaS CSM experience
- Excellent presentation, communication, and organizational skills
- Ability to connect and build strong relationships with customers' key stakeholders
- Consultative and problem-solving skills
- Experience in accurately forecasting and hitting revenue targets
- Strong knowledge of Microsoft Office Applications and Tools (Excel, PPT, OneNote)
- Experience working with Salesforce and Web-based technologies - advantage
- Self-motivated, organized, and entrepreneurial leader
- Full command of the English language
- Fluent in two or more of the languages: Dutch, Italian, German, French
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