Business Growth and Sales Expert

il y a 4 semaines


Paris, Île-de-France AudioCodes Limited Temps plein

Job Title: Business Growth and Sales Expert

Job Description:

The Business Growth and Sales Expert will be responsible for driving business growth and selling the AudioCodes Meeting Insights solution. Meeting Insights delivers a complete meeting solution that ensures conference calls and meetings always deliver maximum productivity. Leveraging AudioCodes' vast voice expertise and state-of-the-art Voice.AI technology, Meeting Insights easily captures and organizes all meeting-generated content from team collaboration and training sessions to sales and recruitment calls.

The role involves managing a portfolio of accounts, building relationships with customers, and working closely with them to help achieve their business goals. Key responsibilities include:

  • Building and executing an account-specific relationship framework
  • Managing a portfolio of accounts with a focus on renewals and upsells conversations
  • Working closely with customers to help them change their workplace and achieve their business goals
  • Becoming a trusted advisor and ambassador of change in our customers' workplace
  • Protecting existing revenue streams, identifying opportunities and risks
  • Meeting net retention and CSAT/NPS KPIs through data-driven analysis, planning, and execution

Requirements:

  • 1-2 years SaaS CSM experience
  • Excellent presentation, communication, and organizational skills
  • Ability to connect and build strong relationships with customers' key stakeholders
  • Consultative and problem-solving skills
  • Experience in accurately forecasting and hitting revenue targets
  • Strong knowledge of Microsoft Office Applications and Tools (Excel, PPT, OneNote)
  • Experience working with Salesforce and Web-based technologies - advantage
  • Self-motivated, organized, and entrepreneurial leader
  • Full command of the English language
  • Fluent in two or more of the languages: Dutch, Italian, German, French


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