Hotel Front Desk Associate

il y a 4 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein
Hotel Receptionist Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Hotel Receptionist. As the first point of contact for our guests, you will be responsible for providing exceptional service and ensuring a warm welcome to our hotel.

Key Responsibilities:

  • Meet and greet guests, checking them in and out of the hotel
  • Manage hotel and restaurant bookings, taking payments and ensuring accurate billing procedures
  • Provide excellent customer service, responding to guest queries and resolving any issues
  • Work collaboratively with the front of house team to ensure seamless service delivery
  • Be available for early and late shifts, including weekends and public holidays

What We Offer:

  • Competitive salary of £25,000 per year, paid overtime, and share of tips/service charge
  • Up to 4 free nights in Accor Hotels for every year of employment
  • Discounted rooms in all Accor Hotels Worldwide
  • Discounted rate at all Legacy Hotels
  • 15% off your final bill in every Accor Restaurant or Bar
  • 50% discount in all MPW Restaurants
  • Access to employee discount platform with amazing discounts for hundreds of major companies

About Us:

Accor is a leading hospitality company with a portfolio of brands that cater to diverse customer needs. We are committed to providing exceptional service and creating memorable experiences for our guests.


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