Hotel Front Desk Associate
il y a 4 semaines
We are seeking a highly motivated and customer-focused individual to join our team as a Hotel Receptionist. As the first point of contact for our guests, you will be responsible for providing exceptional service and ensuring a warm welcome to our hotel.
Key Responsibilities:
- Meet and greet guests, checking them in and out of the hotel
- Manage hotel and restaurant bookings, taking payments and ensuring accurate billing procedures
- Provide excellent customer service, responding to guest queries and resolving any issues
- Work collaboratively with the front of house team to ensure seamless service delivery
- Be available for early and late shifts, including weekends and public holidays
What We Offer:
- Competitive salary of £25,000 per year, paid overtime, and share of tips/service charge
- Up to 4 free nights in Accor Hotels for every year of employment
- Discounted rooms in all Accor Hotels Worldwide
- Discounted rate at all Legacy Hotels
- 15% off your final bill in every Accor Restaurant or Bar
- 50% discount in all MPW Restaurants
- Access to employee discount platform with amazing discounts for hundreds of major companies
About Us:
Accor is a leading hospitality company with a portfolio of brands that cater to diverse customer needs. We are committed to providing exceptional service and creating memorable experiences for our guests.
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