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Customer Success Manager

Il y a 3 mois


Strasbourg, Grand Est, France Twenty One Talents Temps plein
Vous êtes passionné(e) par l'univers de la mode et le numérique? Vous possédez un bon relationnel, des compétences commerciales solides et aimez les défis ? Nous vous invitons à envisager de rejoindre une équipe dynamique au sein d'une entreprise innovante L'organisme est un acteur majeur dans le secteur de la mode, spécialisé dans le développement de solutions digitales pour les professionnels. Avec une présence significative sur le marché français, cette entreprise se distingue par son expertise en distribution têxtile et la fourniture de solutions de données de mode de pointe.

En tant que membre de l'équipe, vos missions incluront:

- Développement des ventes de services complémentaires incluant études, options fonctionnelles, et solutions data.
- Gestion et optimisation de la relation client.
- Animation d'une communauté d'utilisateurs par le biais de formations, et gestion d'un réseau de parrainage client.
- Une formation supérieure en commerce (Bac +3 minimum).
- Une expérience en vente et une excellente maîtrise des outils informatiques.
- La maîtrise de l'anglais et du français est essentielle.
- Une expérience dans le secteur de la mode serait un atout.
- Capacité d'analyse, sens de l'adaptation et une appétence pour les outils SaaS.
- Excellente capacité organisationnelle, autonomie, rigueur et esprit d'équipe.

**Avantages**:
Travailler avec cette entreprise présente de nombreux avantages, notamment:

- Faire partie d'une entreprise innovante avec une forte présence sur le marché.
- Travailler dans un environnement dynamique et stimulant.
- Bénéficier d'un programme d'intéressement.
- Profiter d'une mutuelle d'entreprise.
- Avoir l'opportunité de travailler avec des solutions uniques en « Fashion Data Intelligence ».